--000000000000b2ee800629789595 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Elizabeth I tried one again to get Nimra last night, no luck. I did speak with the brother Kashan and explained the urgency of the matter to him and that services would be suspended imminently if we did not receive payment today. i just tried to call Nimra again and again, no luck. Unless we hear from her today, we will suspend services as of tomorrow. Best regards, * Timon Page * General Manager, Ontario *Please note my email address has changed:* timon.page@thekey.com Mobile: (437) 223-0841 TheKey.com On Tue, Dec 17, 2024 at 8:57=E2=80=AFAM Timothy Thomas wrot= e: > Hi Liz, > > Timon was due to speak to the family last night. Depending on the outcome > we will move to suspend service asap. > > Thank you > > On Mon, Dec 16, 2024 at 5:18=E2=80=AFPM wrote: > >> Hi Tim & Timon- >> >> >> >> We=E2=80=99ve been discussing 146220 Tanzil-Ur-Rehman Muhammad since bac= k in >> mid-November, and they still haven=E2=80=99t paid. Can we please make a = decision >> here, and quickly? I am unclear why we=E2=80=99re so hesitant to suspend= services >> if we=E2=80=99ve seen this pattern for months now? First they=E2=80=99re= paying but not >> keeping up, then they were delayed because someone related to the client >> was on vacation, they committed to paying in full on 11/19, failed there= , >> then brought up invoice disputes, now we=E2=80=99ve resolved those, and = still no >> payment? >> >> >> >> >> >> >> >> Elizabeth Clark >> >> Director >> >> >> >> >> >> >> >> *From:* William Schmiedeknecht >> *Sent:* Friday, December 13, 2024 10:13 AM >> *To:* Lito Delapena ; Elizabeth Clark > eclark@thekey.com>; Chuck Terlesky ; Timothy >> Thomas ; Timon Page ; Joey Taylor = > joey.taylor@thekey.com>; Michelle Hudgins ; >> Sharon Speirs >> *Subject:* Canada AR Aging 12/13/2024 Minutes >> >> >> >> Hello Team, >> >> >> >> Here are the minutes from our meeting today. Please reply to this email >> thread with any updates, so that our team can accurately track these >> clients. >> >> >> >> - 159051 Robert Gowans - Client is just being difficult to make >> payments, stating that it takes 10 days to move money from an interna= tional >> bank account to his Canadian bank account. Client keeps stating he ha= s to >> go in person to transfer payments over. Timon Page to follow up with >> customer, otherwise we will need to threaten suspension to get custom= er to >> pay follow up 12/17/2024. Balance of $774.91. >> - 146220 Tanzil-Ur-Rehman Muhammad - Daughter Nimra has not been >> responsive to outreach from Michelle, balance has been updated and in= voices >> corrected but we are unable to get a payment commitment. Timon Page >> to call Nimra and Client's son to secure payment, otherwise we will n= eed to >> suspend services if we do not receive payment. Client is on a governm= ent >> run program, and Timon Page feels like we will get paid, but client's >> daught