Victoria clear care Feb 3-10 not completing

From
Sharon Speirs <sspeirs@thekey.com>
To
Clearcare Support Team <clearcaresupport@homecareassistance.com>
CC
Michele Boehmer <mboehmer@thekey.com>, Timothy Thomas <tt@thekey.com>, Marilyn Navaja <mnavaja@homecareassistance.com>, Maria Bernardez <mbernardez@homecareassistance.com>, Diane Aguilar <daguilar@homecareassistance.com>, Joseph Vagay <jvagay@homecareassistance.com>
Date
Tue, 18 Feb 2025 07:45:09 -0800
Folder
INBOX
--0000000000008c750a062e6c869f Content-Type: text/plain; charset="UTF-8" Good morning Roxanne tried to help us yesterday and we thought it was working but we have past shifts we have to input for payroll and billing but Clear care allows us to edit and hit "complete" but then it changes back to red - sometimes 10min later but this time was like an hour later so all the work we did is not back in red for on the dashboard and then when you go to the shift it says incomplete Can you help please as we have a deadline for this to be completed before 8 am EST tomorrow Thanks in advance Sharon Sharon Speirs General Manager sspeirs@thekey.com Mobile: (778) 991-3361 Office: (778) 279-3634 TheKey.com *We value your feedback. Please leave us a Google review* --0000000000008c750a062e6c869f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning Roxanne tried to help us yesterday and w= e thought it was working but we have past shifts we have to input for payro= ll and billing but Clear care allows us to edit and hit &quot;complete&quot= ; but then it changes back to red - sometimes 10min later but this time was= like an hour later so all the work we did is not back in red for on the da= shboard and then when you go to the shift it says incomplete Can = you help please as we have a deadline for this to be completed before 8 am = EST tomorrow Thanks in advance Sharon Sharon Speirs General Manager =20 ssp= eirs@thekey.com Mobile: (778) 991-3361 Office: (778) 279-3634 = TheKey.com We value your feedback. Please leave us a Google review --0000000000008c750a062e6c869f--

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