--0000000000008adb3d05eaf91b46 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable The letters have been updated here: https://drive.google.com/drive/folders/1-QpsgKsDu9SAeeLax7iYD876D8ad_cUe?us= p=3Dsharing On Wed, Oct 12, 2022 at 5:48 AM Timothy Thomas wrote: > Hi Ben, Will you update the letters with the Canadian address? > > Thanks > > On Tue, Oct 11, 2022 at 9:43 AM Timothy Thomas wrote: > >> We can use the Toronto office on all letters - 70 Richmond St E #100, >> Toronto, ON M5C 1N8 >> >> On Tue, Oct 11, 2022 at 9:35 AM Angie Markwell >> wrote: >> >>> Ben that should be fine >>> >>> On Tue, Oct 11, 2022 at 9:34 AM Timothy Thomas wrote: >>> >>>> I would prefer to list a Canadian address, that's my only change >>>> request. >>>> >>>> On Tue, Oct 11, 2022 at 9:33 AM Angie Markwell >>> angie.markwell@thekey.com> wrote: >>>> >>>>> We don't want to change this unless significant as Tad had this done >>>>> as written with a purpose.Tim let me know. >>>>> >>>>> On Tue, Oct 11, 2022 at 12:52 AM Benjamin Lewis >>>> benjamin.lewis@thekey.com> wrote: >>>>> >>>>>> Hi Tim, >>>>>> >>>>>> See attached for the letter template updated for HCA branding. Pleas= e >>>>>> feel free to adapt to any language needs for your customers. >>>>>> >>>>>> On Fri, Oct 7, 2022 at 6:02 AM Timothy Thomas wrote: >>>>>> >>>>>>> Hi Ben, >>>>>>> >>>>>>> We will need HCA branding for all Canadian letters. Also is it >>>>>>> possible to use a Canadian address on the letters? >>>>>>> >>>>>>> Finally, are the french clients that were tagged included in this >>>>>>> list? Please advise how you would like to proceed with those. We ca= n send >>>>>>> them directly out of the Montreal office. >>>>>>> >>>>>>> Thanks >>>>>>> Tim >>>>>>> >>>>>>> On Fri, Oct 7, 2022 at 3:49 AM Benjamin Lewis >>>>>> benjamin.lewis@thekey.com> wrote: >>>>>>> >>>>>>>> Hello all, >>>>>>>> >>>>>>>> Thank you for your patience as we compiled all of these letters. >>>>>>>> Given the delay, we have pushed out the effective date to 11/7, to= allow >>>>>>>> for the full 3 week notice period that our contracts require. >>>>>>>> >>>>>>>> Please review the letters posted here with your team members to >>>>>>>> ensure that everything looks in line: >>>>>>>> https://drive.google.com/drive/folders/1-QpsgKsDu9SAeeLax7iYD876D8= ad_cUe?usp=3Dsharing >>>>>>>> >>>>>>>> Main things to keep in mind during review are: >>>>>>>> 1. Branding - We have a standard template for TheKey, if there is = a >>>>>>>> portion of your region that does not use that branding, please let= me know >>>>>>>> and we can coordinate an update. >>>>>>>> 2. Correct final rates >>>>>>>> 3. Phone Number for clients to call. I pulled the generic line int= o >>>>>>>> these letters as presented on the website, but please let me know = if you >>>>>>>> would like your letters to contain a different phone number. >>>>>>>> >>>>>>>> Please review these letters and advise me of any changes by close >>>>>>>> of day *Monday 10/10. *Afte