Re: Follow up 24/7 in Longueuil (M. André Gagné)

From
Lorena Ybarra <lorena.ybarra@thekey.com>
To
coordination@altomedic.ca
CC
Joey Taylor <joey.taylor@homecareassistance.com>, Stephanie Demers <sdemers@homecareassistance.com>, Timothy Thomas <tt@thekey.com>, melanie.dore@altomedic.ca
Date
Thu, 12 Jan 2023 14:51:41 -0500
Folder
INBOX
--000000000000b0bf3a05f2167279 Content-Type: multipart/alternative; boundary="000000000000b0bf3805f2167278" --000000000000b0bf3805f2167278 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Bonjour Andr=C3=A9anne, Merci du suivi, nous allons faire des v=C3=A9rifications de notre c=C3=B4t= =C3=A9. Je suis tr=C3=A8s surprise, normalement notre personnel suit un protocole tr=C3=A8s= rigoureux. Bonne journ=C3=A9e *Lorena Ybarra* D=C3=A9veloppement des affaires Soins =C3=A0 domicile Montr=C3=A9al Business Development Home Care Liaison *lorena.ybarra*@thekey.com Mobile: 514-557-7543 Office: 514-907-5065 https://www.montrealsoinsadomicile.ca/ [image: TheKey] On Thu, Jan 12, 2023 at 1:44 PM wrote: > Hi, > > > > We received a call from the social worker of the CLSC for the services > that we have in place for M. Andr=C3=A9 Gagn=C3=A9. The staff of the resi= dence where > he live did observe certain things that does not work with one PAB (day > shift). They were not able to give a name in particular. Please inform th= e > PABs in place for the services of M. Andr=C3=A9 Gagn=C3=A9 of the followi= ng > rules/things that need to change: > > > > -the PABs are not allowed to wear flip-flops or sandals when they are > working > > -the PABs need to wear a uniform. So no civil clothing. > > -the family and staff of the residence did observe that two incontinence > panties are put at the same times. Even if M. Gagn=C3=A9 is urinating oft= en it > will be preferable to put only one and do more changes. > > -the PABs need to stay with M. Andr=C3=A9 Gagn=C3=A9 when he is at the di= ning room > for his meals. > > -one PABs in particular often leave for 1hours and half for a lunch break= , > that the residence=E2=80=99s staff need to cover. > > > > We will do a follow up with the social worker to be assured that any of > those situation does not happen anymore. > > > > Thank you so much > > > > Andr=C3=A9anne > > > > > --=20 *Lorena Ybarra* D=C3=A9veloppement des affaires Soins =C3=A0 domicile Montr=C3=A9al Business Development Home Care Liaison *lorena.ybarra*@thekey.com Mobile: 514-557-7543 Office: 514-907-5065 https://www.montrealsoinsadomicile.ca/ [image: TheKey] --000000000000b0bf3805f2167278 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Bonjour Andr=C3=A9anne, Merci du suivi, nous allons faire des v=C3=A9rifications=C2=A0de notre c= =C3=B4t=C3=A9. Je suis tr=C3=A8s=C2=A0surprise, normalement notre personnel= suit=C2=A0un protocole tr=C3=A8s rigoureux. Bonne= journ=C3=A9e Lorena Ybarra D=C3=A9veloppement des affaires Soins= =C2=A0 =C3=A0=C2=A0 domicile Montr=C3=A9al = Business= Development Home Care Liaison=C2=A0 =C2=A0=C2=A0 lorena.ybarra @thekey.com Mobile: 514-557-7543 Offi= ce: 514-907-5065 =C2=A0 =C2=A0 = =C2=A0 https://www.montrealsoinsadomicile.ca/ On Thu, Jan 12, 2023 at 1:44 PM &lt; coordination@altomedic.ca &gt; wrote: <blockquote cl= ass=3D"gmail_quote" style=3D"margin:0px 0px 0px