--000000000000d7fcd106031ef7e9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim, I tried to explain that to the client. Am I able to send her that cra paper? On Thu, Aug 17, 2023 at 7:23 AM Timothy Thomas wrote: > Hi Shawntel, > > We are registered as a numbered company in Alberta however we also have > our DBA (Doing Business As) registrations for TheKey and Home Care > Assistance. See attached from the CRA. > > @Steve Koyanagi Is it possible to update our > consent agreements across Canada to reflect the name change? > > Thanks, > Tim > > On Wed, Aug 16, 2023 at 9:09=E2=80=AFPM Shawntel Sousa wrote: > >> Hi all, >> >> I=E2=80=99m having a huge issue with a new prospective client Sue. She i= s not >> willing to sign the consent agreement because of the fact that we are >> operating as a numbered company but it doesn=E2=80=99t mention the key i= n our >> agreements and the HCA name and logo are in the agreements not the key. >> >> I brought this up a few weeks ago to see if this could be changed becaus= e >> it doesn=E2=80=99t make sense that we are still using home care assistan= ce in our >> consent agreements instead of The Key and now I=E2=80=99m running into a= road >> block. >> >> Can we get this changed? Or can someone give me a response that she woul= d >> accept because I have tried to explain this to her in every which way >> possible and she said she will not sign an agreement home care assistanc= e >> on it because we aren=E2=80=99t advertised as HCA but we are the key. >> >> >> Send help!!! >> > -- >> Warm regards, >> Shawntel Sousa, LPN >> Lead Client Care Manager >> Home Care Assistance/The Key >> >> Calgary Office number: (403) 301-3777 >> Winnipeg Office Number: (204) 489-6000 >> Mobile number: (403) 305-6588 >> >> Sent from my iPhone >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --=20 Warm regards, Shawntel Sousa, LPN Lead Client Care Manager Home Care Assistance/The Key Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 Sent from my iPhone --000000000000d7fcd106031ef7e9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim, I tried to explain tha= t to the client. Am I able to send her that cra paper?=C2=A0 = On Thu, Au= g 17, 2023 at 7:23 AM Timothy Thomas < t= t@thekey.com > wrote: Hi Shawntel, We are registered as a numbered comp= any in Alberta however we also have our DBA (Doing Business As) registratio= ns for TheKey and Home Care Assistance. See attached from the CRA.=C2=A0 = @Steve Koyanagi =C2=A0Is it possible to update our consent agreements=C2= =A0across Canada to reflect the name change? Thank= s, Tim On Wed, Aug 16, 2023 at 9:09=E2=80=AFPM Shawntel Sousa <= ssousa@thekey.com > wrote: Hi all, I=E2=80=99m having a huge issue with a new prospective cli= ent