--0000000000006df807062df2bc6d Content-Type: text/plain; charset="UTF-8" Hello, I am gathering all calls that were marked as "not transferred" and getting these over to the MAP team for further investigation. I will update as soon as I hear more. The running list/spreadsheet can be found HERE for future reference. Please note it is currently in progress and is not complete at this time. -- *Abby Cnossen* Manager of Quality and Service Call or text: 616-271-8243 TheKey.com --0000000000006df807062df2bc6d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, I am= gathering all calls that were marked as "not transferred" and ge= tting these over to the MAP team for further investigation.=C2=A0 I will update as soon=C2=A0 as I hear more.=C2=A0 The running list/spreadsheet=C2=A0can be found=C2=A0 HERE =C2=A0for future= reference. Please note it is currently in progress and is not complete at = this time.=C2=A0 -- Abby Cnossen Manager of Quality and Service Call or text: 616-271-8243 TheKey.com --0000000000006df807062df2bc6d--