--000000000000ebf85d06062dbb6e Content-Type: multipart/alternative; boundary="000000000000ebf85c06062dbb6d" --000000000000ebf85c06062dbb6d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Timothy, I have not heard anything from the banker David Pierre regarding payment. *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Fri, Sep 22, 2023 at 9:06=E2=80=AFAM Timothy Thomas wrot= e: > Good morning, > > Any updates on Padulo? If not we will start the process of cutting servic= e > again. > > Thanks > > On Tue, Sep 19, 2023 at 12:23=E2=80=AFPM John Janiga > wrote: > >> Hello Team, >> >> I have left another message for David Pierre ( Banker ) on his direct >> line 514-277-2134 >> >> Ricky states he has not responded to his requests either. I >> expressed urgency in needing to hear back from him. >> >> Hopefully he will respond. >> >> Best Regards, >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> On Tue, Sep 19, 2023 at 11:59=E2=80=AFAM Timothy Thomas = wrote: >> >>> I have emailed Ricky's sister who helped us get a resolution last time. >>> Stay tuned for an update. >>> >>> On Tue, Sep 19, 2023 at 11:39=E2=80=AFAM John Janiga >>> wrote: >>> >>>> Hello Sumira, >>>> >>>> I just spoke with Ricky Padulo and I requested a direct line for the >>>> banker in charge of his fathers payments. >>>> >>>> He stated he will call me back with that number once he arrives back >>>> home, he was driving. >>>> >>>> I will call the banker again today and try to get this resolved. >>>> >>>> If no response is received by end of day, I think we should move >>>> forward in suspending care and I will recommend this to Gerard ( >>>> collections manager ) >>>> >>>> I will report back once I have made another attempt to contact the >>>> banker and advise on next steps. >>>> >>>> Thank you, >>>> *John Janiga* >>>> Senior Accounts Receivable Specialist >>>> *john.janiga@thekey.com * >>>> *408-647-7538 * >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> >>>> On Tue, Sep 19, 2023 at 11:20=E2=80=AFAM Sumira Suthesan >>> sumira.suthesan@thekey.com> wrote: >>>> >>>>> Hi John, >>>>> >>>>> Henry Padulo is still receiving services, they owe $8529.42. >>>>> The credit card has been declining since August 9, 2023. >>>>> >>>>> [image: image.png] >>>>> >>>>> >>>>> Thanks, >>>>> >>>>> *Sumira Suthesan* >>>>> Accounts Receivable Specialist >>>>> T: 438-230-3887 ext.1070006 >>>>> www.TheKey.com >>>>> [image: TheKey] >>>>> >>>>> >>>>> On Tue, Sep 19, 2023 at 8:15=E2=80=AFAM John Janiga >>>>> wrote: >>>>> >>>>>> Hello Vashon, >>>>>> >>>>>> Is this client still active and receiving services ? >>>>>> >>>>>> If so, we may want to suspend services until payment is made. >>>>>> >>>>>> *John Janiga* >>>>>> Senior Accounts Receivable Specialist >>>>>> *john.janiga@thekey.com * >>>>>> *408-