--00000000000085aecd061146f9fd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for your help. On Tue, Feb 13, 2024 at 1:34=E2=80=AFPM Sarah Powers w= rote: > Hi Tim, > > I've ensured the freshdesk ticket was followed up on for her Salesforce > access. Cheryl will receive an email to approve, and once approved her > account will automatically be created. > > Thanks, > Sarah > > On Tue, Feb 13, 2024 at 8:18=E2=80=AFAM Timothy Thomas wr= ote: > >> Hi Sarah, >> >> We've been waiting for Stephanie to be granted access to SF. It's been >> over two weeks. Could you please assist? >> >> Thanks >> Tim >> >> ---------- Forwarded message --------- >> From: Cheryl Cartwright >> Date: Tue, Feb 13, 2024 at 10:58=E2=80=AFAM >> Subject: Stephanie Okojie >> To: TheKey IT Support , Sales Force IT Support > salesforcesupport@homecareassistance.com>, Timothy Thomas , >> TheKey Onboarding >> >> >> Good Morning, >> >> Stephanie Okojie has still not been added to Salesforce and we have >> started assigning her cases. Can you please advise when she will be adde= d? >> >> Additionally, can I please confirm that she is in the existing clients >> and prospective clients for our 8x8 ring groups as I don't believe she i= s >> getting calls. Her cell number is 437-216-2865 >> >> Thanks in advance, >> >> Cheryl >> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> > --00000000000085aecd061146f9fd Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for your help.=C2=A0 On Tue, Feb 13, 2024 at = 1:34=E2=80=AFPM Sarah Powers < spow= ers@thekey.com > wrote: Hi Tim, I've ensured = the freshdesk ticket was followed up on for her Salesforce access. Cheryl w= ill receive an email to approve, and once approved her account will automat= ically be created. Thanks, Sarah On Tue, F= eb 13, 2024 at 8:18=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: Hi Sarah, We've been waiting for Stephanie to be granted access to SF. = It's been over two weeks. Could you please assist? = Thanks Tim ---------- Forwarded message --------- From: Cheryl Cartwright < ccartwright@thekey.com > Date: Tue, Feb 13, 2024 at 10:= 58=E2=80=AFAM Subject: Stephanie Okojie To: TheKey IT Support < itsupport@thekey.com= >, Sales Force IT Support < salesforcesupport@homecareassistanc= e.com >, Timothy Thomas < tt@thekey.com >, TheKey Onboarding < HRServiceCenter@thekey.com > Good Morning, St= ephanie Okojie has still not been added to Salesforce and we have started a= ssigning her cases. Can you please advise when she will be added?=C2=A0 Additionally, can I please=C2=A0confirm=C2=A0that she= is in the existing clients and prospective clients for our 8x8 ring groups= as I don't believe she is getting calls. Her cell number is 437-216-28= 65 Thanks in=C2=A0advance, Che