--000000000000397a9006075dbb36 Content-Type: multipart/alternative; boundary="000000000000397a8f06075dbb34" --000000000000397a8f06075dbb34 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you so much Cheryl ! On Tue, Oct 10, 2023 at 10:21=E2=80=AFAM Sam Naffaa wrote: > Thanks Cherly for your help in solving this issue. > Regards, > Sam Naffaa, CMA > 905.337.1288 > *Please note my email has changed:* > hcao.accounting@TheKey.com > > TheKey.com > [image: TheKey] > > > > > > > > On Tue, Oct 10, 2023 at 9:45=E2=80=AFAM Timothy Thomas wr= ote: > >> Thanks Cheryl. >> >> On Tue, Oct 10, 2023 at 9:35=E2=80=AFAM Cheryl Cartwright >> wrote: >> >>> Good Morning, >>> >>> I just wanted to let everyone know that this issue is finally resolved. >>> Sylvia has put a stop payment on the original cheque and has issued a n= ew >>> one which she will be dropping off to Allison. >>> >>> I just wanted to add that many cheques are for several invoices at once >>> and she always writes the invoice numbers on each cheque. Please make s= ure >>> we are cross referencing accurately as Sylvia said she has received sev= eral >>> calls from collections for invoices she has already paid. >>> >>> If there is anything else I can do here please let me know, >>> >>> Cheryl >>> >>> On Tue, Oct 3, 2023 at 2:37=E2=80=AFAM Sam Naffaa >>> wrote: >>> >>>> Hi Cheryl, >>>> Attached the two invoices and a copy of the missed cheque.. >>>> Regards, >>>> Sam Naffaa, CMA >>>> 905.337.1288 >>>> *Please note my email has changed:* >>>> hcao.accounting@TheKey.com >>>> >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> On Mon, Oct 2, 2023 at 6:36=E2=80=AFPM Cheryl Cartwright >>> ccartwright@thekey.com> wrote: >>>> >>>>> Good morning, >>>>> >>>>> I will be contacting Sylvia this morning. The bottom line is that we >>>>> need a new cheque issued and the old one needs to be cancelled. I did= want >>>>> to add that it would be helpful to everyone if the blame stopped abou= t who >>>>> did or did not lose the cheque. This is a very rare situation and mis= takes >>>>> can happen. >>>>> >>>>> We will get it sorted out as soon as possible. Can someone please sen= d >>>>> me the invoice(s) this amount pertains to so I have it in front of me= for >>>>> the call. >>>>> >>>>> Best regards, >>>>> >>>>> Cheryl >>>>> >>>>> On Mon, Oct 2, 2023 at 10:22=E2=80=AFAM Michelle Hudgins >>>> michelle.hudgins@thekey.com> wrote: >>>>> >>>>>> Good Morning, >>>>>> >>>>>> Thank you Sam @Cheryl Cartwright have you >>>>>> been able to get incontact Sylvia Groh at Pioneer Youth Services? >>>>>> >>>>>> On Sat, Sep 30, 2023 at 6:57=E2=80=AFAM Sam Naffaa >>>>> hcao.accounting@thekey.com> wrote: >>>>>> >>>>>>> Hi Michelle, This check was sent to me by email but actually no one >>>>>>> knows what happened after that. The check might have been missed in= the >>>>>>> Waterloo office which happened before or I might have received it a= nd >>>>>>> missed it somewhere.