RESOLVED: Coupa Outage

From
Mike Conner <noreply_italerts@thekey.com>
To
companyall@thekey.com
Date
2024-07-23 15:14:35
Folder
INBOX
--00000000000088fd4d061deef918 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi everyone, *Resolved:* TheKey=E2=80=99s IT Support Team has completed the restoration = of users' rights in Coupa. Users should now be able to access Coupa as expected. If you continue to experience issues, please reach out to the Coupa support team directly at coupasupport@thekey.com. We sincerely apologize for any inconvenience this has caused and appreciate your patience. Thank you for your understanding, TheKey's IT Support Team On Tue, Jul 23, 2024 at 11:58=E2=80=AFAM Mike Conner wrote: > Hi everyone, > > *Update:* We wanted to update you on the ongoing process to restore > users' rights in Coupa. Unfortunately, it=E2=80=99s taking longer than we= initially > estimated, and we now expect it to be completed by the end of the day PST= . > > We=E2=80=99re truly sorry for the inconvenience this has caused and appre= ciate > your patience. Our team is working tirelessly to fix this as quickly as > possible. If you continue to experience issues, please reach out to the > Coupa support team directly at coupasupport@thekey.com. > > Thank you so much for your understanding and patience, > > TheKey's IT Support Team > --00000000000088fd4d061deef918 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi everyone= , Resolved: =C2=A0 TheKey=E2=80=99s IT Support Team= has completed the restoration of users&#39; rights in Coupa. Users should = now be able to access Coupa as expected. If you continue to experience issu= es, please reach out to the Coupa support team directly at =C2=A0 coupasupport@= thekey.com . We sincerely apologize for= any inconvenience this has caused and appreciate your patience. Thank you for your understanding, TheKey&#39;s IT Support Team On Tue, Jul 23, 2024 at 11:5= 8=E2=80=AFAM Mike Conner &lt; noreply_italerts@thekey.com &gt; wrote: = Hi everyone, Update: =C2=A0We wanted= to update you on the ongoing process to restore users&#39; rights in Coupa= . Unfortunately, it=E2=80=99s taking longer than we initially estimated, an= d we now expect it to be completed by the end of the day PST. We=E2=80=99re truly sorry for the inconvenience this = has caused and appreciate your patience. Our team is working tirelessly to = fix this as quickly as possible. If you continue to experience issues, plea= se reach out to the Coupa support team directly at=C2=A0 coupasupport@thekey.com . Thank you so much for your understanding and patience= , TheKey&#39;s IT Support Team --00000000000088fd4d061deef918--

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