--00000000000081773b05ffbeb0d8 Content-Type: multipart/alternative; boundary="00000000000081773a05ffbeb0d7" --00000000000081773a05ffbeb0d7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable So I just checked clearcare in Montreal and compared it to Toronto. What's weird is that I don't see the "charge tax" button in the profile for Montreal clients. Please see below. We will have to adjust in settings, it's most likely set to not charge tax, that's why the button is not popping up. I don't have access to agency settings in clearcare but Tim can assist. @Timothy Thomas C= an you send a screenshot of the tax setup under the agency settings for Montreal clearcare please? Toronto client: [image: image.png] Montreal client: [image: image.png] On Wed, Jul 5, 2023 at 10:35=E2=80=AFAM wrote: > Is the =E2=80=9Ccharge tax=E2=80=9D box selected on these clients in Clea= rCare? > > > > *From:* Ali Malik > *Sent:* Tuesday, July 4, 2023 11:52 AM > *To:* Elizabeth Clark ; Timothy Thomas = ; > Frank Liu > *Subject:* Montreal clients *Tax > > > > Hi Team, > > > > Please see attached Montreal clients tax status. We will need to update > these all to clearcare as this report is from quickbooks. > > > > > https://docs.google.com/spreadsheets/d/1Z93e72LDrDCiynM5WEccBmItx9uT-mQBU= kbcImN41fs/edit?usp=3Dsharing > > > > Thank you, > > > > -- > > *Ali Malik* > > Manager - Financial Operations > > > --=20 *Ali Malik* Manager - Financial Operations --00000000000081773a05ffbeb0d7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable So I just checked clearcare in Montreal and compared it to= Toronto. What's weird is that I don't see the "charge tax&quo= t; button in the profile for Montreal clients.=C2=A0Please see below. W= e will have to adjust in settings, it's most likely set to not charge t= ax, that's why the button is not popping up. I don't have access to= agency settings in clearcare but Tim can assist.=C2=A0 @Timothy Thomas =C2=A0Can you send a screenshot of the tax setup unde= r the agency settings for Montreal clearcare please? Toronto client: = Montreal client: On Wed, Jul 5, 2023 at 10:35=E2=80=AFAM < eclark@thekey.com > wrote: Is the =E2=80=9Ccharge tax= =E2=80=9D box selected on these clients in ClearCare? =C2=A0 From: Ali Malik < ali.malik@thekey.com > Sent: Tuesday, July 4, 2023 11:52 AM To: Elizab= eth Clark < eclark= @thekey.com >; Timothy Thomas < tt@thekey.com >; Frank Liu < fliu@thekey.com > Subject: M= ontreal clients *Tax = =C2=A0 Hi Team, =C2=A0 Please see attached Montreal clients tax status. We will need to upd= ate these all to clearcare as this report is from quickbooks.=C2=A0 =C2=A0 https://docs.google.com/spreadsheets/d/1Z93e72LDrDCiynM5WEccBmI= tx9uT-mQBUkbcImN41fs/edit?usp=3Dsharing =C2=A0 Thank