Re: Detractor Alert: Johanna and John Kassenaar | 1000000000033047

From
Keri Thrush <kthrush@thekey.com>
To
Cheryl Cartwright <ccartwright@thekey.com>
CC
Winnipeg West <clientservice@thekey.com>, Winnipeg West <aruffin@thekey.com>, Timothy Thomas <tt@thekey.com>, Angie Markwell <angie.markwell@thekey.com>
Date
Wed, 22 Mar 2023 09:28:16 -0700
Folder
INBOX
--00000000000059185d05f77fa6ac Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl! Passing off the detractor below in order to initiate next steps and contacting the POC directly. Thank you! On Wed, Mar 22, 2023 at 8:49=E2=80=AFAM Medallia = wrote: > Client Name: Johanna and John Kassenaar > > CC ID: 1000000000033047 > > Primary Contact: Lisa Kassenaar > > PC Contact Info: lkassenaar@gmail.com / +9178634010 > > Survey Delivery: Email > > > Division: Canada > > Business Unit: Winnipeg > > Tenure: More Than 52 Weeks > > Actual Customer Segment: Elephant > > Stated Customer Segment: > > Survey: Relationship 2 > > Main Score: 1 > > Comments: Far too expensive. You pay the caregivers less than half what w= e > are paying you. For little extra benefit. > > > Please click here to see the full survey response and learn more about th= e > client: https://hca.medallia.com/hca/respInvForm.do?surveyid=3D215834 > --00000000000059185d05f77fa6ac Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl! Passing off the detractor belo= w in order to initiate=C2=A0next steps and contacting the POC directly. Tha= nk you! On Wed, Mar 22, 2023 at 8:49=E2=80=AFAM Medallia &lt; noreply@app.medallia.com &gt; wrote: Client Name: Jo= hanna and John Kassenaar CC ID: 1000000000033047 Primary Contac= t: Lisa Kassenaar PC Contact Info: lkassenaar@gmail.com / +9178634010 Surv= ey Delivery: Email Division: Canada Business Unit= : Winnipeg Tenure: More Than 52 Weeks Actual Customer Segment= : Elephant Stated Customer Segment: Survey: Relationship 2= Main Score: 1 Comments: Far too expensive. You pay the care= givers less than half what we are paying you. For little extra benefit. Please click here to see the full survey response and learn= more about the client: https://hca.medallia.com/hca/respI= nvForm.do?surveyid=3D215834 --00000000000059185d05f77fa6ac--