----==_mimepart_642b4646de3f3_444a882642ce Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable "Hi , Your request (465268) has been updated. To add additional comments, reply= to this email. ---------------------------------------------- Joshua, Apr 3, 2023, 5:33 PM EDT Hello Louise, Thank you for following up here, I will be happy to further assist. With your email being associated with two different accounts would need t= o toggle between the two in order to see both organizations. This article= shows how you can get this done. If you are not seeing this on your end, please let me know and I will be = happy to assist, I look forward to your response. Joshua Tier I Tech Support  ---------------------------------------------- Louise Scanlan, Apr 3, 2023, 3:46 PM EDT Hi Joshua, It was our understanding that I would now have access to the hca account = as a separate account (after the transfer) under my profile 20/eight DIGI= TAL Inc # 864-282-189 and that is not the case. Can you please look into= this for me? Thank you, Louise        613.228.2028 | 20eight.ca | Louise@20eight.ca ---------------------------------------------- Joshua, Mar 30, 2023, 9:00 PM EDT Hello again, I believe I was able to get this addressed for you, so I will go ahead an= d close this ticket. If for any reason you need further assistance, the t= icket can be reopened just by shooting me a reply. I will be happy to fur= ther assist. Thank you for choosing CallRail. Take care. Joshua Tier I Tech Support  ---------------------------------------------- Joshua, Mar 30, 2023, 2:28 PM EDT Hello all, Please let me know if any further assistance is