Re: 153754 Teresa Didomenicantonio CDHC & 153779 Luigi Didomenicantonio CDHC - Request For LO to Upload CDHC Paperwork - [#570523]

From
Shawntel Sousa <ssousa@thekey.com>
To
Marc Atkinson <itsupport@thekey.com>
CC
tt@thekey.com
Date
Tue, 5 Dec 2023 10:00:23 -0700
Folder
INBOX
--000000000000498a3b060bc62c38 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Marc, I know Tim is working on a way for us to communicate with billing a bit better - but I always put a note on the file in the notes section to let the billing team know where we are with the letters - these clients have a note on the file that we are waiting for a letter. *Thank you,* *Shawntel Sousa, LPN* Client Success Manager Direct: 403-305-6588 Calgary Office: 403-301-3777 Vancouver Office: 778-279-3634 *TheKey.ca * [image: TheKey] On Tue, Dec 5, 2023 at 7:14=E2=80=AFAM Marc Atkinson = wrote: > Good Morning Shawntel, > > I just checked both clients' Clearcare profiles and do not see the CDHC > paperwork uploaded. > > Can you please double check to make sure that the CDHC paperwork is > uploaded into both of their Clearcare profiles? > > Thank you. > > > On Mon, 4 Dec at 2:13 PM , Marc Atkinson wrote: > Hi Shawntel, > > I just wanted to check in to see if you can upload the CDHC paperwork for > both of these clients? I see that they have both started service on 12/1. > > Thank you! > > On Mon, 27 Nov at 1:45 PM , Marc Atkinson wrote: > Hi Shawntel, > > For CDHC Calgary clients Teresa ( > https://hcacalgary.clearcareonline.ca/clients/1000000000059765/) and > Luigi https://hcacalgary.clearcareonline.ca/clients/1000000000059764/) > Didomenicantonio, please upload the CDHC paperwork into both of their > Clearcare profiles and then let me know when this is completed, so I can > notify PSG and to update our New Client Audit. We have both of their CCAs > with us on file, but since they are under the CDHC, we need the CDHC's > paperwork as well. > > Thank you! > > On Mon, 27 Nov at 1:44 PM , Luigi Didomenicantonio CDHC tizzi.dantonio@gmail.com> wrote: > MA 11/27/23 1:43PM EST - Per a chat message sent from Madel Cuadra in PSG > on the NCA. > > > 570523:611100 > --000000000000498a3b060bc62c38 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Marc, I know Tim is working on a way for us= to communicate=C2=A0with billing a bit better - but I always put a note on= the file in the notes section to let the billing team know where we are wi= th the letters - these clients have a note on the file that we are waiting = for a letter. Thank you, Shawntel Sousa, LPN Client Success Manager Direct: 403-305-6588 Calgary Office: 40= 3-301-3777 Vancouver Office: 778-279-3634 TheKey.ca <

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