--0000000000008edfa8060c0164f3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Joey, One is over 60 days and one just past 30 days. It is a trend of non payment so usually we want to get it under control. I just know you stated they are a big account so I didn't want to upset the client. *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Fri, Dec 8, 2023 at 9:58=E2=80=AFAM Joey Taylor = wrote: > Hey John, > > How far behind are they on payment? Are these invoices recent? > > Thanks, > > On Fri, Dec 8, 2023 at 9:49=E2=80=AFAM John Janiga wrote: > >> Hello Joey, >> >> I am having trouble contacting anyone in regards to Rachel Sasseville >> open invoices. >> >> Account now has two overdue invoices as listed below. >> 49786 - $1,186.87 >> 50485 - $988.75 >> >> Client is listed as E transfer. >> >> Any ideas on who to reach out to ? >> >> Thanks for any help you can provide. >> >> Best Regards, >> >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> On Mon, Nov 27, 2023 at 1:12=E2=80=AFPM Joey Taylor >> wrote: >> >>> Thanks John!! >>> >>> 1. I have emailed Melanie and ccd you concerning Mr. Gagne. >>> 2. For client Sasseville, they are still an active client and a big >>> client for us so please handle this one delicately. The client and the >>> contact are very ontop of things. >>> 3. This one we may have to send to a collections agency. My only >>> suggestion would be calling on a blocked phone number. >>> >>> On Mon, Nov 27, 2023 at 12:42=E2=80=AFPM John Janiga >>> wrote: >>> >>>> Hello Joey, >>>> >>>> Thank you for your email. >>>> >>>> Andre Gagne- Invoice 49642 ( Attached for reference ) is past due over >>>> 60 days now - no response to outreach >>>> >>>> Rachel Sasseville - Received the email below from Abbas regarding >>>> payment. I sent emails as directed to the proper email, but have rece= ived >>>> no response yet. Open invoice attached. >>>> Abbas Sadikot, Dr. >>>> Sat, Oct 21, 7:45=E2=80=AFPM >>>> to *Maria*, *Melissa*, me >>>> Dear John >>>> >>>> Please let me know why this email is being sent to me? >>>> >>>> The invoices are sent to Dr Sasseville directly. You can copy me but >>>> the email needs to be sent to Rachel. >>>> >>>> Best wishes >>>> >>>> A Sadikot >>>> >>>> Pearl Fishman - Larry hasn't responded to emails or phone attempts. I >>>> will keep trying. >>>> >>>> Thank you Joey for any assistance you can provide. >>>> >>>> *John Janiga* >>>> Senior Accounts Receivable Specialist >>>> *john.janiga@thekey.com * >>>> *408-647-7538 * >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> >>>> On Mon, Nov 27, 2023 at 12:27=E2=80=AFPM Joey Taylor >>>> wrote: >>>> >>>>> Good Afternoon John, >>>>> >>>>> 1. Andre Gagne: This is a case in which we were contracted out from >>>>> another agency (altomedic) and they are the ones wh