--000000000000a86ce7061998db9d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi All! Please see below and verify that they are correct for your areas please. I do believe it aligns with what we had listed. Best, Audra Williams Director, Divisional Operations (425) 757-7027 TheKey.com [image: TheKey] ---------- Forwarded message --------- From: Robert Valliant Date: Wed, May 29, 2024 at 6:33=E2=80=AFAM Subject: CSM / CGM Employees Billable Hours April Attainment Outliers To: Audra Williams , Tiffany Silton CC: Christopher Rafferty , Ryan Trybus , Beth Haight Hi Audra and Tiffany: I am performing the bonus plan calculations per the plan I shared with you yesterday, and the following CSM / CGM employees had either very low (below 50%) or very high (above 150%) % of Goals. In these types of cases, it is possible there could be an issue with the Goal or the Actual. Could you please share with the applicable RDOs for insights? Ryan: I am adding you here in case the RDO or Manager reaches out to you on the Actual Data contained in the Tableau scorecard. Thanks! Bob Site Name Incentive Plan Manager Regional Director Individual Billable Hours Goal Individual Billable Hours Attained Individual Billable Hours % to Goal (as plain text) San Diego Daisy Garcia CSM & CGM Leigh Smith Araceli Gutierrez 8,161 131 1.6% San Diego Sara Huizar CSM & CGM Leigh Smith Araceli Gutierrez 8,161 14,101 172.8% Sarasota Ashley Colbert CSM & CGM Shannon Taubken Beth Ann Rosario 13,607 25,113 184.6% Craig Cares Krystal Hensley CSM & CGM Christin Silveira Christin Silveira 5,786 360 6.2% Houston Doris Picazo CSM & CGM Cherry Gattis Coddye Ring-Noonan 4,106 7,242 176.4% Santa Barbara Patrick Strong CSM & CGM Janette Garcia Jennifer Geist 3,671 1,575 42.9% North LA Danielle Becerra CSM & CGM Janette Garcia Jennifer Geist 3,880 6,485 167.1% Spokane Jeannette Nelson CSM & CGM Jennifer Geist Jennifer Geist 5,061 9,095 179.7% North LA Jenon Redmond CSM & CGM Janette Garcia Jennifer Geist 4,365 9,279 212.6% Columbus Andraya Armstrong CSM & CGM Brooke Justiniano Jennifer Piper 5,405 - 0.0% Chicago Malin Maleegrai CSM & CGM Diane Mockenhaupt Jennifer Piper 8,645 16,133 186.6% Columbus Carrie Cleland CSM & CGM Brooke Justiniano Jennifer Piper 5,405 10,209 188.9% MD/DC Rebecca Lynch CSM & CGM Deb Frye Kimberly Guerci 442 1,807 409.1% Tender Rose Caroline Chege CSM & CGM Karoline Da Silva Richard Chan 970 321 33.0% Los Gatos Rolly Lagrimas CSM & CGM Daisy Cerrillo Richard Chan 1,940 763 39.3% East Bay Elena Del Rosario CSM & CGM Lyly Nguyen Richard Chan 2,059 3,503 170.1% East Bay David Reyes-Pulido CSM & CGM Claudia Hernandez Richard Chan 485 2,522 520.0% Vancouver Vanja Bezdrob CSM & CGM Sharon Speirs Timothy Thomas 13,694 24,886 181.7% --000000000000a86ce7061998db9d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi All! Please see below and verify that they are correct for your areas please. = I do believe it al