--000000000000a05cb10604dbd0d6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you I=E2=80=99m sorry it happened but it should have been fixed by now Thank you Cathy On Fri, Sep 8, 2023 at 9:51 AM Timothy Thomas wrote: > Ive escalated it. Confidentially this is Alis last day at TheKey. > Elizabeths team is taking over. > > On Fri, Sep 8, 2023 at 12:44 PM Cathy Gerth wrote: > >> >> Please advise as this is happening on and off since February and this >> client is ready to drop us because of this. >> Thank you >> >> Cathy >> >> >> ---------- Forwarded message --------- >> From: Debbie Fulcher >> Date: Fri, Sep 8, 2023 at 9:34=E2=80=AFAM >> Subject: Barbara Fulcher - No Invoice and Money Withdrawn >> To: Cathy Gerth >> >> >> Cathy, >> >> Again this week money has been drawn out of our bank account (on >> September 7th) to pay for services but I have NOT received an invoice. >> >> At this point I need some advice as to what to do. This is totally >> unacceptable as I have told you before. >> >> No other company takes money from the banks without first sending an >> invoice. >> >> Debbie >> >> Debbie Fulcher >> >> Tel: 604 277-9825 >> >> e-mail: dfulcher@telus.net >> > --000000000000a05cb10604dbd0d6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you I=E2=80=99m sorry it hap= pened but it should have been fixed by now Thank you= Cathy On Fri, Sep 8= , 2023 at 9:51 AM Timothy Thomas < tt@th= ekey.com > wrote: Ive escalated it. Confidentially this is Alis last day at TheKey. El= izabeths team is taking over.=C2=A0 On Fri, Sep 8, 2023 at 12:44 PM Cat= hy Gerth < cgerth@= thekey.com > wrote: Please advise=C2=A0as this is happening= =C2=A0on and off since February=C2=A0 and this client is ready to drop us b= ecause of this. Thank you Cathy ---------- Forw= arded message --------- From: Debbie Fulcher < dfulcher@telus.net > Date= : Fri, Sep 8, 2023 at 9:34=E2=80=AFAM Subject: Barbara Fulcher - No Invo= ice and Money Withdrawn To: Cathy Gerth < cgerth@thekey.com > Cathy, Again this week money has been drawn out of = our bank account = (on September 7 th ) to pay for services b= ut I have NOT rec= eived an invoice. At this point I need some advice as to what = to do.=C2=A0 = <fon