--0000000000002b8be905f83c08c2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Everyone else should have completed today. Please confirm On Fri, Mar 31, 2023 at 3:37=E2=80=AFPM Timothy Thomas wrot= e: > My updates have been added. > > On Fri, Mar 31, 2023 at 2:54=E2=80=AFPM Benjamin Lewis > wrote: > >> It looked like someone had deleted out the headers, or sorted >> incorrectly. I just updated the file to have those headers. >> >> For cancellations, if the client is going to be deactivated in Clearcare= , >> we can use that from a reporting perspective to indicate clients who >> cancelled. But if you want to call out those that specifically cancelled= as >> a result of the pricing increase, I have added that in there. >> >> On Fri, Mar 31, 2023 at 11:46=E2=80=AFAM Audra Williams >> wrote: >> >>> I am adding in the RD's so that they know when this is completed. >>> >>> Best, >>> >>> On Fri, Mar 31, 2023 at 11:35=E2=80=AFAM Audra Williams >>> wrote: >>> >>>> Hi Ben! >>>> >>>> Can we please add 3 columns to this >>>> spreadsheet >>>> you created so that the teams can place the reasoning behind the excep= tions >>>> for Paul and Angie to have visibility. >>>> >>>> - Cancellations >>>> - Comments (exceptions) >>>> - Final Exception Rate >>>> >>>> Best, >>>> >>>> -- >>>> Audra Williams >>>> Director, Divisional Operations >>>> *Please note my email has changed:* >>>> audraw@TheKey.com >>>> >>>> (425) 757-7027 >>>> TheKey.com >>>> [image: TheKey] >>>> >>> >>> >>> -- >>> Audra Williams >>> Director, Divisional Operations >>> *Please note my email has changed:* >>> audraw@TheKey.com >>> >>> (425) 757-7027 >>> TheKey.com >>> [image: TheKey] >>> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --0000000000002b8be905f83c08c2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Everyone else should have completed today. Please confirm O= n Fri, Mar 31, 2023 at 3:37=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: My updates have been added. On= Fri, Mar 31, 2023 at 2:54=E2=80=AFPM Benjamin Lewis < benjamin.lewis@thekey.com &= gt; wrote: It looked like someone had deleted out the headers, or sorted i= ncorrectly. I just updated the file to have those headers. For cancellations, if the client is going to be deactivated in Clearcare= , we can use that from a reporting perspective to indicate clients who canc= elled. But if you want to call out those that specifically cancelled as a r= esult of the pricing increase, I have added that in there. On Fri, Mar= 31, 2023 at 11:46=E2=80=AFAM Audra Williams < audraw@thekey.com > wrote: I am adding in t= he RD's so that they know when this is completed. Best, O= n Fri, Mar 31, 2023 at 11:35=E2=80=AFAM Audra Williams < audraw@thekey.com > wrote: = <d= iv class=3D"gm