--000000000000dd491c05dfc97169 Content-Type: text/plain; charset="UTF-8" Hi Tim, Looks like we don't even have access to the Enhanced Dementia Training program through Care Academy. Please see below. Care Academy was one of the suggested avenues for rolling out to caregivers. I think corporate needs to provide better guidance around this. ---------- Forwarded message --------- From: Elizabeth Manjarrez Date: Tue, May 24, 2022 at 3:24 PM Subject: Fwd: [CareAcademy] Re: Advanced dementia training To: Carolina Orosa FYI Elizabeth Manjarrez Employee Care Manager Home Care Assistance 1861 Marine Dr. Vancouver, BC V7V 1J7 *T* 778 279 3634 *F* 778 279 3635 *E* emanjarrez@homecareassistance.com *www.homecareassistancevancouver.ca * ---------- Forwarded message --------- From: Mauricio Salazar (Support) Date: Tue, May 24, 2022 at 3:22 PM Subject: [CareAcademy] Re: Advanced dementia training To: Elizabeth Manjarrez ##- Please type your reply above this line -## [image: CareAcademy.com] Hi Elizabeth, Your ticket (221158) has been updated! View our response below. Feel free to reply to this email with any questions or additional comments. Thank you, Your friends at CareAcademy *Mauricio Salazar* (CareAcademy) May 24, 2022, 6:22 PM EDT Hi Elizabeth, Thanks for reaching out. It seems the advanced dementia training is not currently included in your package. I have forwarded your request and a member of our team will reach out to you directly within one business day. If you have any additional questions or concerns, please feel free to contact us by replying to this message or by calling us directly at (866) 227-3895. We'd be more than happy to assist you. Best Regards, Mauricio *Elizabeth Manjarrez* May 12, 2022, 5:42 PM EDT Hi there, I'm trying to pull the Advanced Dementia Training from the library but it doesn't appear to be there, I need support, please. Also, I was told that Clear Acadamy can communicate with ClearCare and add caregivers as they get hired but that is not happening, I need help also with that. Thanks Elizabeth Manjarrez Employee Care Manager Home Care Assistance 1861 Marine Dr. Vancouver, BC V7V 1J7 *T* 778 279 3634 *F* 778 279 3635 *E* emanjarrez@homecareassistance.com *www .homecareassistancevancouver.ca * Visit: Help Center | Blog | [image: Twitter] | [image: Facebook] This email is a service from CareAcademy. [5MV75D-G9EL] -- Carolina Orosa President and Chief Operating Officer Home Care Assistance 1861 Marine Drive, West Vancouver, BC V7V1J7 ph: (778) 279-3634 fax: (778) 279-3635 website: *www.homecareassistancevancouver.ca * https://www.youtube.com/watch?v=RX_4cCVybg8 --000000000000dd491c05dfc97169 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Looks like we don't even ha= ve access to the Enhanced Dementia Training program through Care Academy. P= lease see below. Care Academy was one of the suggested avenues for rolling = out to caregivers. I think corporate needs to provide better g