--00000000000010384b05d9f4d39c Content-Type: text/plain; charset="UTF-8" Tim, I know we have not worked together much to date, but hoping to do so more in the future. I reviewed the January P&Ls for Calgary and Vancouver and a few things stood out that I wanted to run by you. Vancouver -- revenue is obviously down and driving a significant miss on the EBITDA for the business. However, I also noticed that regular caregiver wages were running roughly 61% of revenue, which is much higher than I'd expect. Is there any reason you can think of for this? OT wages are in a different line item, but accounting could be screwing it up potentially. Also, the team wages are higher than we had in the Loving Home Care + HCA Vancouver business cases. Maybe there was an overlap of staff there during January while someone transitioned out? Any thoughts? Calgary -- revenue is the major driver for the EBITDA miss here, so fixing that will make the biggest difference. However, the office wages are much higher than planned as well. Similar to Vancouver, any thoughts on why that might be? Kirk -- Kirk Hayes Director of Corporate Development * Please note my email has changed: * khayes@thekey.com 214-498-1191 TheKey.com [image: TheKey] --00000000000010384b05d9f4d39c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim,=C2=A0 I know we have not worked to= gether much to date, but hoping to do so more in the future. I reviewed the= January P&Ls for Calgary and Vancouver and a few things stood out that= I wanted to run by you.=C2=A0 Vancouver -- revenu= e is obviously down and driving a significant miss on the EBITDA for the bu= siness. However, I also noticed that regular caregiver wages were running r= oughly 61% of revenue, which is much higher than I'd expect. Is there a= ny reason you can think of for this? OT wages are in a different line item,= but accounting could be screwing it up potentially. Also, the team wages a= re higher than we had in the Loving Home Care=C2=A0+ HCA Vancouver business= cases. Maybe there was an overlap of staff there during January while some= one transitioned out? Any thoughts? Calgary -- rev= enue is the major driver for the EBITDA miss here, so fixing that will make= the biggest difference. However, the office wages are much higher than pla= nned as well. Similar to Vancouver, any thoughts on why that might be? Kirk -- Kirk Hayes Director of Corporate Development Please note my email has changed: khayes@thekey.com 214-498-1191 TheKey.com