--0000000000005da8830636c0c6bb Content-Type: multipart/alternative; boundary="0000000000005da8810636c0c6ba" --0000000000005da8810636c0c6ba Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes, Aaron is working on that one. The issue looks to be it is going to the old ap-invoices@thekey.com. we just need to update that. Will let you know if we run into any issues. Looping in @Aaron Worob = for visibility. Gabriel La Head of IT Operations it@thekey.com Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com TheKey.com [image: TheKey] On Wed, Jun 4, 2025, 11:25=E2=80=AFAM Timothy Thomas wrote: > I wasn't aware they accepted check. Thanks for clarifying. > > Gabe, we're also having an issue with Bell in Montreal. Could you please > look into this account as well. > > Thanks! > > On Wed, Jun 4, 2025 at 9:52=E2=80=AFAM Gabriel La wrote: > >> Thanks for confirming Anotte. Sounds like if we merge the lines to the >> account you set up with Chuck we should be good to go. >> >> John will work with Chuck and team to get the info and set up the >> porting process. >> >> Gabriel La >> Head of IT Operations >> it@thekey.com >> Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com >> TheKey.com >> [image: TheKey] >> >> On Wed, Jun 4, 2025, 10:48=E2=80=AFAM Anotte Francois >> wrote: >> >>> Hi Terrence, >>> >>> We do not need a virtual card for Telus - >>> >>> We are paying them with checks every month. >>> >>> Thanks, >>> >>> Anotte >>> >>> On Wed, Jun 4, 2025 at 10:04=E2=80=AFAM Terrence Vetter >> terrence.vetter@thekey.com> wrote: >>> >>>> We would need to add a brex card and budget and use that virtual card. >>>> >>>> Gabe, >>>> Can you work with them to get access to the portal and get a Brex card >>>> to be assigned to the vendor? >>>> >>>> Thanks , Terrence >>>> >>>> >>>> On Wed, Jun 4, 2025 at 9:40=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> I just ran into a similar issue in Montreal where IT was supposed to >>>>> have taken over an telecom account but never ended up making a paymen= t and >>>>> we fell behind. I'd prefer to move this off the GMs plate if someone = can >>>>> explain the best way forward. Our telecoms companies only accept cred= it >>>>> cards. >>>>> >>>>> >>>>> On Tue, Jun 3, 2025 at 5:11=E2=80=AFPM Anotte Francois >>>> anotte.francois@thekey.com> wrote: >>>>> >>>>>> Hi Tim, >>>>>> >>>>>> I'm not sure why Dennis is expensing a phone bill from Telus - >>>>>> >>>>>> We have an account with Telus, can someone add him to the account? >>>>>> I've worked with Chuck setting it up, we currently have 4 lines on t= he >>>>>> account. >>>>>> >>>>>> Is that possible? >>>>>> >>>>>> Anotte >>>>>> >>>>>> On Tue, Jun 3, 2025 at 5:43=E2=80=AFPM Dennis Fancy >>>>>> wrote: >>>>>> >>>>>>> There used to be the option =E2=80=9Ctelephone and internet=E2=80= =9D in the drop >>>>>>> down menu. This has disappeared. When I click on the magnifying gla= ss I saw >>>>>>> this option but it does not let m