--94eb2c0434aad57fe00564ceb812 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon Frank and Kurt, I am writing to express a concern that I have for your mother's wellbeing. She has been officially discharged from the rehabilitation centre and has returned back to her apartment. The residence has informed our caregiver that they are an autonomous centre and will not be able to provide the supervision that she likely needs. Following her hospitalization, she is still very weak and continues to have a difficult time mobilizing herself. Arrangements were supposed to be made with a physiotherapist and the CLSC to assist with bathing however we are unaware if the request has been made. With the CLSC services, there is often a delay within a week before services begin. Typically, the first 72 hours following a hospitalization, is when there is the highest risk for falls and it is strongly recommended that an increased level of supervision be provided. Your mother has expressed to Sandra that she does not want any help however Sandra, myself, the residence and the rehab centre are extremely concerned. At this point we feel there is a lack of management in Montreal towards your mother's needs. The hospital expressed the same concern, they contacted our agency earlier today, unaware that we were already caring for her. They had insisted that she will need assistance when she returns home either by family or with an agency. I can understand how you may perceive our recommendations being bias, however, I would really encourage you to come to Montreal to see her condition for yourself as we are extremely concerned for her wellbeing. If we are not the proper solution, then you may need to consider another residence that is better suited to manage her evolving needs. Thanks, --=20 *Corrina Masson B.S.W, T.S* *Care Manager* *Home Care Assistance (Montr**=C3=A9**al) Inc.* *4464 Ste. Catherine Ouest* *Westmount, Qu**=C3=A9**bec* *H3Z 1R7* *Tel: 514 907 5065 - Fax: 514 907 5067* *corrinam**@homecareassistance.com* --94eb2c0434aad57fe00564ceb812 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon Frank and Kurt, I am wri= ting to express a concern that I have for your mother's wellbeing. She = has been officially discharged from the rehabilitation centre and has retur= ned back to her apartment. The residence has informed our caregiver that th= ey are an autonomous centre and will not be able to provide the supervision= that she likely needs.=C2=A0 Following her hospit= alization, she is still very weak and continues to have a difficult time mo= bilizing herself. Arrangements were supposed to be made with a physiotherap= ist and the CLSC to assist with bathing however we are unaware if the reque= st has been made. With the CLSC services, there is often a delay within a w= eek before services begin. Typically, the first 72 hours following a hospit= alization, is when