--0000000000005696f60617bf4497 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable forwarding based on comment ---------- Forwarded message --------- From: Medallia Date: Sat, May 4, 2024 at 12:42=E2=80=AFPM Subject: Detractor Alert: Ruth Ross | 1000000000061176 To: HCA , HCA , HCA Client Name: Ruth Ross CC ID: 1000000000061176 Primary Contact: William Ross PC Contact Info: whross7@gmail.com / +6045519090 Survey Delivery: Email Division: Canada Business Unit: Vancouver Tenure: 12 Weeks - Less Than 26 Weeks Actual Customer Segment: Elephant Stated Customer Segment: Elephant Survey: End of Service Survey 1 Main Score: 1 Comments: I wish to speak with someone in your office. I am upset that I am being charged for advertising your program after the one month which I enlisted for. I would like to talk to you. Please call me at 604-5519090 thank you very much, I am 82 years old and need your help Please click here to see the full survey response and learn more about the client: https://hca.medallia.com/hca/respInvForm.do?surveyid=3D377782 --0000000000005696f60617bf4497 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable forwarding based on comme= nt ---------- Forwarded message --------- From: Medallia < noreply@app.medallia.com > Date: Sat, May 4, 2024 at 12:42=E2=80=AFPM Subject: Detractor Alert: Ru= th Ross | 1000000000061176 To: HCA < kthrush@thekey.com >, HCA < aruffin@thekey.com >, HCA < ahodges@thekey.com > Client Name: Ruth Ross CC ID: 1000000000061176 Primary Contact: William Ross PC C= ontact Info: whross7= @gmail.com / +6045519090 Survey Delivery: Email =20 Division: Canada Business Unit: Vancouver Tenure: 12 W= eeks - Less Than 26 Weeks Actual Customer Segment: Elephant S= tated Customer Segment: Elephant Survey: End of Service Survey 1 Main Score: 1 Comments: I wish to speak with someone in your o= ffice. I am upset that I am being charged for advertising your program afte= r the one month which I enlisted for. I would like to talk to you. Please c= all me at 604-5519090 thank you very much, I am 82 years old and need your = help Please click here to see the full survey response and learn more ab= out the client: https://hca.medallia.com/hca/respInvForm.d= o?surveyid=3D377782 --0000000000005696f60617bf4497--