--000000000000efb16905e94a5af9 Content-Type: text/plain; charset="UTF-8" That's alright, glad you figured out the scripting. I'll move the Merging Event on the calendar to end of day Tuesday. On Thu, Sep 22, 2022 at 11:48 AM Cheryl Cartwright wrote: > Hi Isabelle, > > We have figured out all the scripting now but there were a lot of changes > and with Nova Scotia about to be nailed by this hurricane coming up the > coast they are asking if we can extend the programing to end of day Tuesday > instead of Monday as they are expected to lose power. > > This should be the final change and I am so sorry the merge of 8x8 is > taking a bit longer to sort out. > > Thanks, > > Cheryl > > On Wed., Sep. 21, 2022, 6:48 p.m. Isabelle La, wrote: > >> Hi Gabrielle, >> >> Please be introduced to Cheryl from our Canadian locations. As our >> organization is pushing for standardization across all the 8x8 phone >> services and we understand Canada is not yet approved to be on Frax, they >> wanted to inquire about the scripting samples/structure that Frax currently >> uses so at least there is some consistency among our locations. >> >> Is this something you can assist in providing or if not, can you please >> point us in the right direction? I think they just want some insight into >> some examples of how other offices are doing their answering service >> prompts and scripting. >> >> >> -- >> *Isabelle La * >> Project Management, IT Dept. >> * Please note my email has changed: * >> ila@thekey.com >> Direct: 650-231-5733 >> Fax: 919-377-9020 >> >> TheKey.com >> [image: TheKey] >> > --000000000000efb16905e94a5af9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable That's alright, glad you figured out the scripting.=C2= =A0 I'll move the Merging Event on the calendar to e= nd of day Tuesday.=C2=A0 On Thu, Sep 22, 2022 at 11:48 AM Cheryl Cartw= right < ccartwright@thekey.com > wrote: Hi Isabelle, = We have figured out all the scripting now but there were a lot of changes a= nd with Nova Scotia about to be nailed by this hurricane coming up the coas= t they are asking if we can extend the programing to end of day Tuesday ins= tead of Monday as they are expected to lose power.=C2=A0 This should be the final change and I am s= o sorry the merge of 8x8 is taking a bit longer to sort out.=C2=A0 Thanks, Cheryl On Wed., Sep. 21, 2022, 6:48 p.m. Is= abelle La, < ila@thek= ey.com > wrote: Hi Gabrielle,=C2=A0 Please be int= roduced to Cheryl from our Canadian locations. As our organization is pushi= ng for standardization across all the 8x8 phone services and we understand = Canada is not yet approved to be on Frax, they wanted to inquire about the = scripting samples/structure that Frax currently uses so at least there is s= ome consistency among our locations.=C2=A0 Is this= something you can assist in providing or if not, can you please point us i= n the right direction? I think they just want some insight into some exampl=