This is a multi-part message in MIME format. ------=_NextPart_000_0116_01D30606.7A7E8A00 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0117_01D30606.7A7E8A00" ------=_NextPart_001_0117_01D30606.7A7E8A00 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, The last MUHC went to print before you renewed the ad space and = submitted the ad. There was a slight delay at the Hospitalâs end = but weâll definitely include the new artwork with the next = print. The CIUSS Magazine is brandnew for the Group and during the process they = had internal staff changes. I know that this does not help you, = Iâm just trying to explain the reason why this publication = hasnât gone to print yet and also want to apologize for any = inconvenience this delay has caused. You have been a longstanding supporter of these books and we really = appreciate it! Kind regards, Simone Simone Strassburger-McDonald Publications Manager 1-800-339-5662 willow email From: Timothy Thomas [mailto:tt@homecareassistance.com] Sent: July-26-17 8:37 AM To: Simone Strassburger-McDonald - Willow Publishing Co. Subject: Re: Hospital Directory Advert in French - New Ad Request from = HCA Corporate Hi Simone, It was my understanding that we had submitted the ad early enough to be = included in the latest directories. I've even created a separate website to support this new ad copy. It's = quite a disappointment that we're running this old ad and that we = weren't even advised until I asked you. Meanwhile we've already paid for = this.... Thoughts? Tim On Wed, Jul 26, 2017 at 8:01 AM, Simone Strassburger-McDonald - Willow = Publishing Co. wrote: Yes, youâre in the MUHC books with the old ad at the moment. The = next run will be Nov/Dec. Cheers Simone Strassburger-McDonald Publications Manager 1-800-339-5662 willow email From: Timothy Thomas [mailto:tt@homecareassistance.com] Sent: July-25-17 4:22 PM To: Simone Strassburger-McDonald - Willow Publishing Co. Subject: Re: Hospital Directory Advert in French - New Ad Request from = HCA Corporate ok...so are we in the MUHC books at the moment, is it the old ad? When will it be re-printed? On Tue, Jul 25, 2017 at 3:39 PM, Simone Strassburger-McDonald - Willow = Publishing Co. wrote: No, not yet. The MUHC books printed before you sent me your new ad. Simone Strassburger-McDonald Publications Manager 1-800-339-5662 willow email From: Timothy Thomas [mailto:tt@homecareassistance.com] Sent: July-25-17 3:25 PM To: Simone Strassburger-McDonald - Willow Publishing Co. Subject: Re: Hospital Directory Advert in French - New Ad Request from = HCA Corporate Ok so none of the new material has been printed as of yet. On Tue, Jul 25, 2017 at 3:22 PM, Simone Strassburger-McDonald - Willow = Publishing Co. wrote: Hi Tim, Iâ=