FW: Delivery attempt unsuccessful:: Amazon Basics Multipurpose...

This is a multipart message in MIME format. ------=_NextPart_000_017E_01DA456E.561A1540 Content-Type: multipart/alternative; boundary="----=_NextPart_001_017F_01DA456E.561A1540" ------=_NextPart_001_017F_01DA456E.561A1540 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Abby (or anyone else in the audience who can help=E2=80=A6), =20 I received below message that the order couldn=E2=80=99t be delivered. = The complete address should=E2=80=99ve included =E2=80=9CSuite = 207=E2=80=9D, however, in Coupa it only shows the street address, no = second line. I am unable to change this, neither in Amazon direct, nor = in Coupa, so I will be unable to have that delivered where it needs to = go. =20 =20 This seems to be a data issue, not sure if this is an isolated incident = or if all addresses with second address lines were uploaded = incompletely. Happy to investigate if someone can share The Coupe = address list.=20 =20 In addition (and probably unrelated), when clicking on the link in this = email, I receive an error. I understand that the user shouldn=E2=80=99t = be directed to the Amazon account when there is a problem with an order, = but simply returning an error without explanation isn=E2=80=99t very = helpful. What options do we have to direct the user to Coupa to change = an order? Or is that not even possible? How should we handle PO errors = from Amazon? =20 =20 Thx, =20 Andy=20 =20 =20 =20 Andreas Kozak Procurement (631) 400-4409 =20 =20 =20 https://thekey.com/ =20 From: Amazon.com =20 Sent: Friday, January 12, 2024 12:39 To: andreas.kozak@thekey.com Subject: Delivery attempt unsuccessful:: Amazon Basics Multipurpose... =20 = =20 = =20 PO# US1=20 Order # = 113-5369410-1344237=20 =20 Hi Andreas,=20 =20 Sorry, we were unable to locate your address to deliver your package, = but we'll try again.=20 Please provide additional instructions that might help us find your = address.=20 =20 =09 Add delivery instructions=20 =09 =20 = =20 = Amazon Basics Multipurpose = Copy Printer Paper,...=20 =20 For future deliveries, you can = update your delivery address = in Your Account.=20 =20 =20 =20 =20 =20 This email was sent from an email address that can't receive emails. = Please don't reply to this email.=20 = =20