--00000000000029e84d05f8b1b3f0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Weekly Report - April 3-6 (7th Stat) Beth Sparrow-Waterloo Canada Activity Weekly Activity Results Day City / Area Visited # of Facilities/Trusted Advisors visits or virtual calls # of Key Decision makers met Potential leads Monday Waterloo 9 Tuesday Waterloo, Guelph 9 Wednesday Kitchener, Waterloo 6+ Thursday Waterloo, Kitchener 10 Friday STAT Saturday Sunday Totals GOAL Minimum 25 34 Best Practices/Big and Small Wins (Referral Account Specific): - The Village of Arbour Trails, breakthrough! Long-standing HCA supporter Luisa from Riverside Glen moved to Arbour Trails for 1 year contract. Lu= isa referred lead/SOC client with expressions. Had a great meeting with Lusi= a, toured with several warm intros. Learned they are happy with the curren= t staffing providers. Explained preferred partnership. Emma=E2=80=99s N/C = and Nurse spoke very highly of all the HCA staff that transitioned and did isolati= ons during covid. CG Lizzy is doing very well there. - The Village of Winston Park. Brought staff lunch, arranged with main contact Carmen. She was so thrilled and walked the halls gathering staff telling them HCA/Key brought lunch, it was a train following us down to = the staff room. Great conversations with staff, many know who we are, main talk track was not just staffing 1:1 is our specialty & Rebrand. The ne= w LTC building opened today, the LTC residents are moving in tomorrow. Unfortunately no referrals for the transition yet, but have been told we would be the 1st call. Met the new internal recruiter-Hailey. - Luther Village confirmed Nurses Lunch and Learn next week. Been emailing with new PSW supervisor. (Position was empty for over 8 months. She has already been booking several shifts, Cara left early the day I was onsit= e, will meet in person on Tuesday.) - The Village of University Gates LTC- building relationships with #2 decision-makers while Wendy is off. BSO documentation is still going wel= l, new CG started with the client. - The Court on Laurelwood: Staci-GM shared that she is leaving for Kingston location in 2 weeks, confidential still unknown to staff/residents. She was an advocate, advertised us to families, and tri= ed to start Cluster care program with us, this will be a loss. Also met a Sales consultant from Sarnia who is temporarily working in Waterloo. She works at the Retirement home that had the big fire & evacuation in Jan, heard the story WOW! New connection made if we move into Sarnia. She is well connected to all the Retirement homes because she had to facilitate all the residents' relocations from the hotel into new retirement homes after the fire. - London: Had made a good connection with Trish from Wellwise, she looped me into 2 possible events in May in London I could be apart of, Challenges/Concerns (Referral Account Specific) - Service Failure: Pioneer Youth Services. CG was caught sleeping mul