--000000000000bb57dc0600221e0b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Timothy, Thank you, Love it very useful. *Mina Levy* Staffing Manager / Gestionnaire du personnel mina.levy@TheKey.com 514-907-5065 TheKey.ca [image: TheKey] On Mon, Jul 10, 2023 at 8:50=E2=80=AFAM Timothy Thomas wrot= e: > FYI > > ---------- Forwarded message --------- > From: Sharon Speirs > Date: Fri, Jul 7, 2023 at 2:56=E2=80=AFPM > Subject: Open Shift training > To: Amrita Veena , Tyler Ferguson tyler.ferguson@thekey.com>, Melissa Caltagirone = , > Doris Lou , Shyanne Hansen , > Nikita Moreau , Claudia Vasquez claudia.vasquez@thekey.com>, Timothy Thomas , Anna Ranay aranay@thekey.com>, Carolyn Daoust , > Chandani Patel , Kathryn Nester , > Chuck Terlesky , Cheryl Cartwright ccartwright@thekey.com>, Joey Taylor > > > Hi all > I think this open shift training was sent to everyone as well to the > caregiver teams but most of the scheduling managers did not realize that = in > order for them to use it they need to access the care team app and then y= ou > can see who has expressed interest in open shifts and go from there. This > is designed to help the Scheduling managers in being able to limit time i= n > calling caregivers and only calling those interested in the client vs > calling everyone. In theory this sounds great but I know the phones are > ringing more with caregivers angry that their request is not being > answered. It is not being answered since the scheduling managers do not > have access to the care app but we can change that. Please take the time = to > go over the training deck , request access ( I also was able to do that > from the workplace in the Care team app group so you can try that as well= . > Here are the links for training and instructions how to access the care a= pp; > > 1.You can log in via care.thekey.com using your TheKey SSO. Caregivers > will be notified via ClearCare text message that Open Shifts is available > for their use. > > 2. This is the link to training deck > > https://docs.google.com/.../1yxkqNAKI1I0UCJiC8lb9.../edit... > > > Let me know if you need any help > Sharon > > Sharon, Speirs > > Canadian Staffing Manager > > 778 279 3634 > > TheKey.ca > > [image: TheKey] > > > > > > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --000000000000bb57dc0600221e0b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Timothy, Thank you, Love it very = useful. Mina Levy= Staffing Manager / Gestionnaire du personnel <a href=3D"mailto:mina.levy@T= heKey.com" style=3D"color:rgb(17,85,2