----==_mimepart_67bdd53e8adb5_1c53f922b351cfc1513550 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Abby,=C2=A0 That's probably the issue. Are you able to move i= t to a shared drive? And if so what's the full name of the shared drive s= o I can confirm that it has the right permission settings? Thanks,=C2= =A0 John Andrew Hawkins = = On Tue, 25 Feb at 9:34 AM , Abby Cnossen (Admin) wrote: This is on my=C2=A0@thekey.com google drive.= =C2=A0 = = = On Tue, Feb 25, 2025 at 9:33=E2=80=AFAM John Andrew Hawkins wrote: = = = = = Hi=C2=A0Abby,=C2=A0 = = Is the document in question on your personal drive or a shared drive? = = = Thanks,=C2=A0 = = John Andrew Hawkins = = = = = = = On Tue, 25 Feb at 9:32 AM , Abby Cnossen (Admin) wrote: Hello, = I am not able to share this document with Marc Garelick. I understand it= has been added to the share list but it still isn't working. Is there a = work around? = = = = = = = = On Tue, Feb 25, 2025 at 8:15=E2=80=AFAM John Andrew Hawkins wrote: = = = = = Hi=C2=A0Abby,=C2=A0 = = The domain marcgarelick.ca has been added to the external allowed list f= or one month per Terrence. Please let me know if you have any quesitons. = = = = Thanks,=C2=A0 = = John Andrew Hawkins = = = = = = = = = = = = = -- = Abby Cnossen Manager of Quality and Service = = Call or text: 616-271-8243 = = = TheKey.com = = = = = = = = = = = = -- = Abby Cnossen Manager of Quality and Service = = Call or text: 616-271-8243 = = = TheKey.com ----==_mimepart_67bdd53e8adb5_1c53f922b351cfc1513550 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Abby,=C2=A0 That's probably the issue. Are you able to move it to a = shared drive? And if so what's the full name of the shared drive so I can= confirm that it has the right permission settings? Thanks,=C2=A0 John Andrew Hawkins On Tue, 25 Feb at 9:34 AM , Abby Cnossen (Ad= min) <acnossen@homecareassistance.com> wrote: This is on my=C2=A0@ thekey.com google drive.=C2=A0= On Tue, Feb 25, 2025 at 9:33=E2=80=AFAM John Andrew Hawkins < itsupport@thekey.c= om > wrote: Hi=C2=A0Abby,=C2=A0 Is the document in question on your personal drive or a = shared drive? Thanks,=C2=A0 John Andrew Hawkins On Tue, 25 Feb at 9:32 AM , Abby Cnossen (Admin) <<a href=3D"=