Thanks for the confirmation. Our developer will work to implement the
changes on the live site today and tomorrow.
Best,
[image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
Scott Charles, Web Manager
U7 SOLUTIONS | Make the web work for you
78 George Street, Suite 204, Ottawa, ON K1N 5W1
Direct: 613-804-7894 Telephone: 1-888-236-1467
https://www.u7solutions.com
[image: LinkedIn button] <https://www.linkedin.com/company/u7solutions> [image:
Twitter button] <https://twitter.com/u7solutions> [image: Facebook button]
<https://www.facebook.com/u7solutions> [image: Email list button]
<https://www.u7solutions.com/subscribe/>
On Wed, Aug 10, 2022 at 11:15 AM Timothy Thomas <tt@thekey.com> wrote:
> Yes please proceed with the changes.
>
> On Wed, Aug 10, 2022 at 9:14 AM Scott Charles <
> scott.charles@u7solutions.com> wrote:
>
>> Hi everyone,
>>
>> Just wanted to follow up on this as we have everything in place to make
>> the changes on the live sites but are waiting for confirmation.
>>
>> Please let me know when you've had a chance to review the most recent
>> contact page change requests and if we are ready to put everything live.
>>
>> Thanks!
>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>
>>
>> Scott Charles, Web Manager
>> U7 SOLUTIONS | Make the web work for you
>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>> https://www.u7solutions.com
>>
>> [image: LinkedIn button] <https://www.linkedin.com/company/u7solutions> [image:
>> Twitter button] <https://twitter.com/u7solutions> [image: Facebook
>> button] <https://www.facebook.com/u7solutions> [image: Email list button]
>> <https://www.u7solutions.com/subscribe/>
>>
>>
>> On Wed, Jul 27, 2022 at 3:46 PM Scott Charles <
>> scott.charles@u7solutions.com> wrote:
>>
>>> Hi everyone,
>>>
>>> The changes have been made to the contact page:
>>>
>>> - move "let our homecare experts help" to be a title on the right
>>> side of the image so we don't have an extra white space at the top.
>>> - shorten the red text as a subhead to say "Request information for
>>> a complimentary care consultation"
>>>
>>> Please feel free to follow the link previously provided to review the
>>> changes.
>>>
>>> Once all the changes are confirmed we will make the switch on the live
>>> sites.
>>>
>>> Thanks!
>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>
>>>
>>> Scott Charles, Web Manager
>>> U7 SOLUTIONS | Make the web work for you
>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>> https://www.u7solutions.com
>>>
>>> [image: LinkedIn button] <https://www.linkedin.com/company/u7solutions> [image:
>>> Twitter button] <https://twitter.com/u7solutions> [image: Facebook
>>> button] <https://www.facebook.com/u7solutions> [image: Email list
>>> button] <https://www.u7solutions.com/subscribe/>
>>>
>>>
>>> On Tue, Jul 26, 2022 at 2:04 PM Scott Charles <
>>> scott.charles@u7solutions.com> wrote:
>>>
>>>> Thanks for the information and confirmation everyone!
>>>>
>>>> I've put everything into our system and notified the developer about
>>>> the requested changes.
>>>>
>>>> If anything else comes up I'll be sure to let you know.
>>>>
>>>> Best,
>>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>>
>>>>
>>>> Scott Charles, Web Manager
>>>> U7 SOLUTIONS | Make the web work for you
>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>> https://www.u7solutions.com
>>>>
>>>> [image: LinkedIn button] <https://www.linkedin.com/company/u7solutions>
>>>> [image: Twitter button] <https://twitter.com/u7solutions> [image:
>>>> Facebook button] <https://www.facebook.com/u7solutions> [image: Email
>>>> list button] <https://www.u7solutions.com/subscribe/>
>>>>
>>>>
>>>> On Tue, Jul 26, 2022 at 11:55 AM James Sudimak (Support) <
>>>> dev@homecareassistance.com> wrote:
>>>>
>>>>> Hi Alexa + U7 Team,
>>>>>
>>>>> Here are the FTP credentials for each site as requested:
>>>>>
>>>>> *Vancouver*
>>>>> Host: homecareassistancevancouver.ca
>>>>> IP Address: 162.221.187.162
>>>>> Port: 21
>>>>> Username: u7@homecareassistancevancouver.ca
>>>>> Pass: @K0H$-(T3[I~
>>>>>
>>>>> *Winnipeg*
>>>>> Host: homecareassistancewinnipeg.ca
>>>>> IP Address: 162.221.187.162
>>>>> Port: 21
>>>>> Username: u7@homecareassistancewinnipeg.ca
>>>>> Pass: D&(JA~5glmpc
>>>>>
>>>>> U7 - Please see credentials above. If connecting via the Host domain
>>>>> name does not work, try using the IP Address (162.221.187.162) as the Host
>>>>> when connecting.
>>>>>
>>>>> Please let us know if there is anything else we may assist with.
>>>>> Thanks!
>>>>>
>>>>> Warm regards,
>>>>>
>>>>> James Sudimak
>>>>> Web Developer, TheKey
>>>>> thekey.com
>>>>> 221 Main St
>>>>> <https://www.google.com/maps/search/221+Main+St++%23520+,+San+Francisco,+CA+94105?entry=gmail&source=g>
>>>>> #520 <https://homecareassistance.zendesk.com/tickets/520>, San
>>>>> Francisco, CA 94105
>>>>> <https://www.google.com/maps/search/221+Main+St++%23520+,+San+Francisco,+CA+94105?entry=gmail&source=g>
>>>>>
>>>>>
>>>>> On July 25, 2022, 5:54 PM, Alexa Graziani wrote:
>>>>>
>>>>>> Hi Scott,
>>>>>>
>>>>>> I'm confirming that we'd like to make the changes Jenn sent for
>>>>>> desktop:
>>>>>>
>>>>>> - move "let our homecare experts help" to be a title on the right
>>>>>> side of the image so we don't have an extra white space at the top.
>>>>>> - shorten the red text as a subhead to say "Request information
>>>>>> for a complimentary care consultation"
>>>>>>
>>>>>> Phone numbers are as follow:
>>>>>>
>>>>>> - Vancouver 778-279-3634
>>>>>> - Winnipeg 204-489-6000
>>>>>>
>>>>>>
>>>>>> Dev team - can you get them access to the websites listed in the
>>>>>> previous email, please?
>>>>>>
>>>>>> On Mon, Jul 25, 2022 at 9:42 AM Scott Charles <
>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>
>>>>>> Thanks everyone!
>>>>>>
>>>>>> This is very helpful. I'll pass it along to the developer for
>>>>>> corrections.
>>>>>>
>>>>>> 2 more requests as well from our developer:
>>>>>>
>>>>>> 1. If someone can also provide me with the phone number for vancouver
>>>>>> and winnipeg I will add that to the file for the other 2 sites being updated
>>>>>> 2. We will need the credentials (FTP or cPanel) for Vancouver and
>>>>>> Winnipeg so we can access the site and make the changes
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>>
>>>>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>>>>
>>>>>>
>>>>>> Scott Charles, Web Manager
>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>> https://www.u7solutions.com
>>>>>>
>>>>>> [image: LinkedIn button]
>>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter
>>>>>> button] <https://twitter.com/u7solutions> [image: Facebook button]
>>>>>> <https://www.facebook.com/u7solutions> [image: Email list button]
>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>
>>>>>>
>>>>>> On Mon, Jul 25, 2022 at 11:37 AM Timothy Thomas <tt@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>> Iphone 12 pro here. This is what i see
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, Jul 25, 2022 at 11:24 AM Jennifer Lagemann <
>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>
>>>>>> Hi Scott!
>>>>>>
>>>>>> I was using an iPhone 13 Pro.
>>>>>>
>>>>>> And thanks for the feedback on the video, that half second does
>>>>>> matter. Appreciate the insight.
>>>>>>
>>>>>> Thanks,
>>>>>> Jenn
>>>>>>
>>>>>> On Jul 25, 2022, at 9:14 AM, Scott Charles <
>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks for the feedback Jenn!
>>>>>>
>>>>>> I've attached an image of the mobile version on my phone but if other
>>>>>> people are experiencing issues with the phone number appearing incorrectly
>>>>>> we can look into optimizations for specific devices. If you can provide me
>>>>>> with the make and model of your phone we can narrow down our efforts. For
>>>>>> reference, the image attached is from my Iphone 13.
>>>>>>
>>>>>> We can certainly make whatever changes you like to the
>>>>>> desktop version to suit your needs. If you and your team are able to
>>>>>> confirm any changes you'd like to the layout we can either have Maddie make
>>>>>> adjustments to the mockup or if they are simple enough changes we can
>>>>>> proceed without updated mockups.
>>>>>>
>>>>>> Lastly, having a video automatically load on the homepage will slow
>>>>>> the site speed down but this is also dependent on the user's connection.
>>>>>> Based on some performance insights the homepage video takes on average .5
>>>>>> of a second to render in. Half a second isn't very noticeable but it does
>>>>>> affect the load times. This also comes down to personal preference and how
>>>>>> fast you'd like the page to load in.
>>>>>>
>>>>>> Let me know how you'd like to proceed,
>>>>>>
>>>>>> [image: image.png]
>>>>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>>>>
>>>>>>
>>>>>> Scott Charles, Web Manager
>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>> https://www.u7solutions.com
>>>>>>
>>>>>> [image: LinkedIn button]
>>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter
>>>>>> button] <https://twitter.com/u7solutions> [image: Facebook button]
>>>>>> <https://www.facebook.com/u7solutions> [image: Email list button]
>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>
>>>>>>
>>>>>> On Thu, Jul 21, 2022 at 9:18 PM Jenn Lagemann <
>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>
>>>>>> Hi Scott and team,
>>>>>>
>>>>>> Thanks for sending the changes over. Here's some feedback:
>>>>>>
>>>>>> I like the mobile version, however, in the phone number CTA in the
>>>>>> top right corner, it's cut off on my phone and only showing the first 6
>>>>>> digits (not sure if other people are having this issue, but wanted to call
>>>>>> it out) in case.
>>>>>>
>>>>>> In addition, the desktop requires a lot of scrolling. Maybe we could:
>>>>>>
>>>>>> - move "let our homecare experts help" to be a title on the right
>>>>>> side of the image so we don't have an extra white space at the top.
>>>>>> - shorten the red text as a subhead to say "Request
>>>>>> information for a complimentary care consultation"
>>>>>>
>>>>>> I was also curious if the video currently on the Calgary (and other)
>>>>>> pages is slowing down the loading times or if it has an effect? I like the
>>>>>> video and think it captures attention, but I would love to hear others'
>>>>>> thoughts here.
>>>>>>
>>>>>> Let me know if you have any questions, have a great rest of your
>>>>>> night,
>>>>>> Jenn
>>>>>>
>>>>>> On Wed, Jul 20, 2022 at 1:55 PM Scott Charles <
>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>
>>>>>> Hi everyone,
>>>>>>
>>>>>> Just wanted to provide a quick update.
>>>>>>
>>>>>> Our developer hit a few snags in the initial process so he felt more
>>>>>> comfortable working in a dev environment to not affect the live site. This
>>>>>> additional set-up time won't have an affect on the cost as this was an
>>>>>> internal decision, but I appreciate your patience in the delay.
>>>>>>
>>>>>> I've provided the link for the changes you can view here
>>>>>> <https://homecareassistancecalgary.u7wpdev.com/>.
>>>>>>
>>>>>> Login info:
>>>>>> username: u7solutions
>>>>>> password: www123
>>>>>>
>>>>>> Please let me know if the homepage and contact page for desktop and
>>>>>> mobile viewing match what you are looking for. Once the changes are
>>>>>> approved we will push them to the live site.
>>>>>>
>>>>>> *Can I please get confirmation for other phone numbers for the
>>>>>> Vancouver and Winnipeg site? *
>>>>>>
>>>>>> Best,
>>>>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>>>>
>>>>>>
>>>>>> Scott Charles, Web Manager
>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>> https://www.u7solutions.com
>>>>>>
>>>>>> [image: LinkedIn button]
>>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter
>>>>>> button] <https://twitter.com/u7solutions> [image: Facebook button]
>>>>>> <https://www.facebook.com/u7solutions> [image: Email list button]
>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>
>>>>>>
>>>>>> On Mon, Jul 11, 2022 at 1:59 PM Scott Charles <
>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>
>>>>>> Thanks for confirming everyone!
>>>>>>
>>>>>> I'll pass the approved mock ups to a developer to get started shortly
>>>>>> on the Winnipeg, Vancouver, and Calgary sites. I anticipate the changes
>>>>>> being done by the end of the week, barring any unforeseen circumstances.
>>>>>>
>>>>>> I'll keep everyone in the loop with updates as they come in.
>>>>>>
>>>>>> Best,
>>>>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>>>>
>>>>>>
>>>>>> Scott Charles, Web Manager
>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>> https://www.u7solutions.com
>>>>>>
>>>>>> [image: LinkedIn button]
>>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter
>>>>>> button] <https://twitter.com/u7solutions> [image: Facebook button]
>>>>>> <https://www.facebook.com/u7solutions> [image: Email list button]
>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>
>>>>>>
>>>>>> On Mon, Jul 11, 2022 at 1:18 PM Alexa Graziani <agraziani@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>> Awesome! Looks like we can move forward :)
>>>>>>
>>>>>> On Mon, Jul 11, 2022 at 9:02 AM Jennifer Lagemann <
>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>
>>>>>> Agreed! I love these,
>>>>>>
>>>>>> Jenn
>>>>>>
>>>>>> On Jul 11, 2022, at 10:47 AM, Timothy Thomas <tt@thekey.com> wrote:
>>>>>>
>>>>>>
>>>>>> Hi Maddie,
>>>>>>
>>>>>> These look awesome. Love it.
>>>>>>
>>>>>> On Mon, Jul 11, 2022 at 10:38 AM Madeleine Gagné <
>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>
>>>>>> Hi all,
>>>>>>
>>>>>> I've updated the mocks
>>>>>> <https://xd.adobe.com/view/155c6095-151a-4776-ba50-96c097fd0914-400f/grid?hints=off>
>>>>>> using images 2 and 3 where I think they work best. Let us know if you like
>>>>>> this new direction! I agree with Tim's previous email where he mentioned
>>>>>> that replacing the video with a still image will improve loading times.
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Maddie
>>>>>>
>>>>>> On Fri, Jul 8, 2022 at 2:58 PM Timothy Thomas <tt@thekey.com> wrote:
>>>>>>
>>>>>> Hi Jenn,
>>>>>>
>>>>>> I like options 2 and 3 best. Whatever fits best within the dimensions
>>>>>> of the site.
>>>>>>
>>>>>> Thanks
>>>>>> Tim
>>>>>>
>>>>>> On Fri, Jul 8, 2022 at 1:57 PM Jennifer Lagemann <
>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>
>>>>>> Hi all!
>>>>>>
>>>>>> Here are some approved images:
>>>>>> [image: PR13_SR100728_The_Key_02300 (1).jpg]
>>>>>> [image: PR13_SR100728_The_Key_04525.jpg][image:
>>>>>> PR13_SR100728_The_Key_07629.jpg]
>>>>>> Tim - are there any particular images that would fit best with your
>>>>>> audience in Canada?
>>>>>>
>>>>>> U7 team - are there any particular images that would work best given
>>>>>> the page layout?
>>>>>>
>>>>>> Thanks and have a great weekend,
>>>>>> Jenn
>>>>>>
>>>>>> On Thu, Jul 7, 2022 at 4:44 PM Alexa Graziani <agraziani@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>> Jenn and I will look at photos and get back to you here.
>>>>>>
>>>>>> On Wed, Jul 6, 2022 at 8:46 AM Timothy Thomas <tt@thekey.com> wrote:
>>>>>>
>>>>>> Hi Scott,
>>>>>>
>>>>>> I'll offer up my suggestions but the decision resides with Alexa and
>>>>>> Jennifer.
>>>>>>
>>>>>> 1. Working live is fine with me
>>>>>> 2. I would swap the video out for an image. Improves load times and
>>>>>> should help SEO
>>>>>> 3. For Alexa and Jennifer.
>>>>>>
>>>>>> Thanks
>>>>>> Tim
>>>>>>
>>>>>> On Wed, Jul 6, 2022 at 10:44 AM Scott Charles <
>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>
>>>>>> Hi everyone!
>>>>>>
>>>>>> Nice to e-meet those who I haven't met. I'm a Project Manager at U7
>>>>>> and I'll be helping coordinate the work with a developer.
>>>>>>
>>>>>> Just wanted to follow up on some of the previous information with a
>>>>>> few questions:
>>>>>>
>>>>>> 1. We can do this development work on the live site or we can create
>>>>>> a development environment in order to make all changes in the background
>>>>>> and have them approved before implementation on the live site
>>>>>> - *working on the live site* will reduce costs but there are risks
>>>>>> as all the changes made will immediately be public
>>>>>> - *working in a dev environment* is more time consuming, as a clone
>>>>>> of the site has to be created, but all changes will be hidden from the
>>>>>> public until everything is fully tested and confirmed
>>>>>>
>>>>>> 2. Is the intention to keep the homepage video or swap that for an
>>>>>> image?
>>>>>>
>>>>>> 3. I can see mention of the use of a different image for the contact
>>>>>> page on mobile, are you able to provide us with a more suitable image or
>>>>>> are you comfortable with us using the placeholder image for the time being?
>>>>>>
>>>>>> I think that covers my questions for now, once everything is
>>>>>> confirmed I'll implement it in our system and get it assigned to a
>>>>>> developer right away.
>>>>>>
>>>>>> Please let me know if you have any questions or concerns!
>>>>>>
>>>>>> Cheers,
>>>>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>>>>
>>>>>>
>>>>>> Scott Charles, Web Manager
>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>> https://www.u7solutions.com
>>>>>>
>>>>>> [image: LinkedIn button]
>>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter
>>>>>> button] <https://twitter.com/u7solutions> [image: Facebook button]
>>>>>> <https://www.facebook.com/u7solutions> [image: Email list button]
>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>
>>>>>>
>>>>>> On Mon, Jul 4, 2022 at 11:38 AM Madeleine Gagné <
>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>
>>>>>> Hey there! Okay no worries, we'll make all three the same. For the
>>>>>> photos, I just use placeholders for the mockup, you can provide whatever
>>>>>> images you'd like!
>>>>>>
>>>>>> Right now on the home page there's a video in the background, I
>>>>>> assumed you would want to keep that as is. If that's correct, you would
>>>>>> just need to provide an image for the contact page.
>>>>>>
>>>>>> Can we go ahead and start making the changes to the websites?
>>>>>> Everything other than the images is approved?
>>>>>>
>>>>>> On Thu, Jun 30, 2022 at 5:07 PM Jennifer Lagemann <
>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>
>>>>>> Hi!
>>>>>>
>>>>>> Just wanted to update, we won't need to make specific changes for
>>>>>> Calgary, let's keep Winnipeg, Vancouver, and Calgary the same. Scrap what I
>>>>>> said in the last email lol
>>>>>>
>>>>>> For the mobile version, is there a different photo that we can use?
>>>>>> We'd prefer to stay away from the stethoscope. If needed, we can provide an
>>>>>> approved one.
>>>>>>
>>>>>> Thanks and let us know if you have any questions,
>>>>>> Jenn
>>>>>>
>>>>>> On Thu, Jun 30, 2022 at 8:49 AM Madeleine Gagné <
>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>
>>>>>> Hey Jennifer! I think I know what you mean but let me know if this is
>>>>>> correct:
>>>>>>
>>>>>> Vancouver and winnipeg will *keep* this button:
>>>>>>
>>>>>> [image: Screen Shot 2022-06-30 at 9.46.46 AM.png]
>>>>>>
>>>>>> But Calgary will *remove* it and just have the white button. All
>>>>>> three sites will keep the top header/navigation section as is with the
>>>>>> phone number button at the very top right.
>>>>>>
>>>>>> Let me know if that's correct and I'll create the new mockup. Thanks!
>>>>>>
>>>>>> On Wed, Jun 29, 2022 at 4:42 PM Jennifer Lagemann <
>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>
>>>>>> Hi Sara and Madeleine,
>>>>>>
>>>>>> In talking with the manager for the Calgary team, their web form
>>>>>> leads aren't too bad, but for them (only Calgary), for mobile, could we get
>>>>>> a mock-up that reflects the top click-to-call CTA, and have the lower one,
>>>>>> stay a web form button? The other offices (Vancouver and Winnipeg) would
>>>>>> use the new mock-ups that Madeleine just created.
>>>>>>
>>>>>> Essentially, Calgary will be a hybrid test, with one click-to-call
>>>>>> CTA and one form, while the other two locations will be fully mobile
>>>>>> click-to-call CTA tests, to improve lead quality.
>>>>>>
>>>>>> Let me know if you have any questions or need clarification,
>>>>>> Jenn
>>>>>>
>>>>>> On Thu, Jun 23, 2022 at 12:46 PM Madeleine Gagné <
>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>
>>>>>> Okay great, thanks for the update! We'll be on standby until we get
>>>>>> the final confirmation.
>>>>>>
>>>>>> On Thu, Jun 23, 2022 at 1:00 PM Alexa Graziani <agraziani@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>> Great.
>>>>>>
>>>>>> Madeleine - we are going to check with the Calgary team first before
>>>>>> we give you the green light to put them into production.
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> On Thu, Jun 23, 2022 at 9:55 AM Jennifer Lagemann <
>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>
>>>>>> Hi all!
>>>>>>
>>>>>> Everything looks good to me, I am optimistic about these
>>>>>> mobile-specific changes.
>>>>>>
>>>>>> Thanks for these mock-ups!
>>>>>>
>>>>>> Jenn
>>>>>>
>>>>>> On Wed, Jun 22, 2022 at 10:56 AM Madeleine Gagné <
>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>
>>>>>> Oh okay sorry, you had written "free in lower case in places where we
>>>>>> aren't using all caps" so I thought the all caps versions were fine as is.
>>>>>> I'll wait for Jenn's feedback and then I can fix those.
>>>>>>
>>>>>> On Wed, Jun 22, 2022 at 11:50 AM Alexa Graziani <agraziani@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>> Are they in the same link? because the forms still have FREE in all
>>>>>> caps.
>>>>>>
>>>>>> Jenn, please review and let us know if you have any further edits.
>>>>>>
>>>>>>
>>>>>> On Wed, Jun 22, 2022 at 6:31 AM Madeleine Gagné <
>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>
>>>>>> Great! I updated the mockups. Are we waiting for feedback from anyone
>>>>>> else on your team?
>>>>>>
>>>>>> On Tue, Jun 21, 2022 at 4:56 PM Alexa Graziani <agraziani@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>> If it's the first word, it can have a capital F. I just don't want
>>>>>> all caps in the middle of lowercase sentences. Thanks!
>>>>>>
>>>>>> On Tue, Jun 21, 2022 at 1:54 PM Madeleine Gagné <
>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>
>>>>>> So for the 'free' did you want me to change it in all the buttons? Or
>>>>>> if it's the first word in the sentence/button can it still have a capital
>>>>>> F?
>>>>>>
>>>>>> On Tue, Jun 21, 2022 at 4:45 PM Alexa Graziani <agraziani@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>> Sounds good!
>>>>>>
>>>>>> On Tue, Jun 21, 2022 at 1:43 PM Madeleine Gagné <
>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>
>>>>>> Oh sorry, I meant to add that the images are just placeholders! We
>>>>>> can keep the home page video and for the contact page, you can select an
>>>>>> image that would make sense. I can amend the "free" to lower case.
>>>>>>
>>>>>> On Tue, Jun 21, 2022 at 4:41 PM Alexa Graziani <agraziani@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>> These look really good!
>>>>>>
>>>>>> My feedback is to have free in lower case in places where we aren't
>>>>>> using all caps.
>>>>>>
>>>>>> Is there a specific website you're using to mock the images or are
>>>>>> those placeholders?
>>>>>>
>>>>>> It looks like Calgary has a video on the homepage, which they'd
>>>>>> probably want to leave.
>>>>>>
>>>>>> I also am not a fan of the medical look of the stethoscope.
>>>>>>
>>>>>> However, I love the inclusion of a photo on the contact page instead
>>>>>> of a ton of copy.
>>>>>>
>>>>>> Overall these look much more streamlined and visually enticing.
>>>>>>
>>>>>> Sincerely,
>>>>>>
>>>>>> On Tue, Jun 21, 2022 at 12:37 PM Madeleine Gagné <
>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>
>>>>>> Hi Jenn & Alexa,
>>>>>>
>>>>>> Here are the new mockups
>>>>>> <https://xd.adobe.com/view/155c6095-151a-4776-ba50-96c097fd0914-400f/grid?hints=off>
>>>>>> for the homecare Calgary site! You'll see mobile and desktop versions for
>>>>>> both the home page and contact pages.
>>>>>>
>>>>>> *Some notes:*
>>>>>>
>>>>>> - Desktop mocks have the phone number included in the top menu
>>>>>> for high visibility + easy access
>>>>>> - For the contact page I reworked the design to have more
>>>>>> emphasis on the form and to make sure it's clear in the title that you can
>>>>>> request an in-home OR video consult
>>>>>> - We eliminated unnecessary fields on the form for a simpler user
>>>>>> experience
>>>>>> - Mobile home page: gives users the option to call directly OR
>>>>>> book a consult, which brings them to the contact page where they can fill
>>>>>> in the form
>>>>>>
>>>>>> If you have any questions or would like me to make further changes,
>>>>>> let me know!
>>>>>>
>>>>>> Maddie
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Alexa Graziani
>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>> * Please note my email has changed: *
>>>>>> agraziani@thekey.com
>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>> (650) 416-1538 Ext. 181538
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Alexa Graziani
>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>> * Please note my email has changed: *
>>>>>> agraziani@thekey.com
>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>> (650) 416-1538 Ext. 181538
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Alexa Graziani
>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>> * Please note my email has changed: *
>>>>>> agraziani@thekey.com
>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>> (650) 416-1538 Ext. 181538
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Alexa Graziani
>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>> * Please note my email has changed: *
>>>>>> agraziani@thekey.com
>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>> (650) 416-1538 Ext. 181538
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Alexa Graziani
>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>> * Please note my email has changed: *
>>>>>> agraziani@thekey.com
>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>> (650) 416-1538 Ext. 181538
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Tim Thomas
>>>>>> Head of Canada Division
>>>>>> *Please note my email has changed:*
>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>> (514) 591-9387
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Alexa Graziani
>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>> * Please note my email has changed: *
>>>>>> agraziani@thekey.com
>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>> (650) 416-1538 Ext. 181538
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Tim Thomas
>>>>>> Head of Canada Division
>>>>>> *Please note my email has changed:*
>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>> (514) 591-9387
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Tim Thomas
>>>>>> Head of Canada Division
>>>>>> *Please note my email has changed:*
>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>> (514) 591-9387
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Alexa Graziani
>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>> * Please note my email has changed: *
>>>>>> agraziani@thekey.com
>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>> (650) 416-1538 Ext. 181538
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>> --
>>>>>> Tim Thomas
>>>>>> Head of Canada Division
>>>>>> *Please note my email has changed:*
>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>> (514) 591-9387
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Alexa Graziani
>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>> * Please note my email has changed: *
>>>>>> agraziani@thekey.com
>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>> (650) 416-1538 Ext. 181538
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>>
>>>>>> Attachment:
>>>>>> PR13_SR100728_The_Key_07629.jpg
>>>>>> <https://riseco.zendesk.com/attachments/token/J8rfD5i6NMuY7A9EGVpNXbOq3/?name=PR13_SR100728_The_Key_07629.jpg>
>>>>>> image.png
>>>>>> <https://riseco.zendesk.com/attachments/token/P0KOmXCPLhs43cTXsipI0sQyy/?name=image.png>
>>>>>> Screen_Shot_2022-06-30_at_9.46.46_AM.png
>>>>>> <https://riseco.zendesk.com/attachments/token/ltqMsGg7BkrTQgWWzdUW8bLz2/?name=Screen+Shot+2022-06-30+at+9.46.46+AM.png>
>>>>>> PR13_SR100728_The_Key_04525.jpg
>>>>>> <https://riseco.zendesk.com/attachments/token/nD3BTvOcryO7FrT880da0OLbg/?name=PR13_SR100728_The_Key_04525.jpg>
>>>>>> PR13_SR100728_The_Key_02300__1_.jpg
>>>>>> <https://riseco.zendesk.com/attachments/token/kT7dnG7mU3vYIZsuW5AEJm4x9/?name=PR13_SR100728_The_Key_02300+%281%29.jpg>
>>>>>> IMG_4557.jpg
>>>>>> <https://riseco.zendesk.com/attachments/token/kKUz5uEcS91MOQ0PrHocM59so/?name=IMG_4557.jpg>
>>>>>>
>>>>> [L63Y2G-7POO2]
>>>>>
>>>> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <Tim.Thomas@TheKey.com>
> (514) 591-9387
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>