------=_Part_9623_109697954.1670887093622 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit ------=_Part_9623_109697954.1670887093622 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit Hello Timothy Thomas, There is a Service Level Intervention needed on the following account. Please see the details below and respond within the intervention of what steps have been taken to remediate the relationship and whether it has been brought back to "Resolved and saved". Closing out of this intervention can be done by documenting the steps in the "Status of relationship" field and marking the referral relationship status as "Resolved and saved" or "Resolved but lost". Please see the link here: a0c7V00000CshNCQAZ Referral Account: HCCSS Referral Account Owner: Beth Sparrow Status of the Referral Partner Relation: Office: Waterloo Category: Community Resources SAP Account? Yes Last First Time Client Start Date: Thu Nov 17 00:00:00 GMT 2022 Client Starts - Last 12 months: 8.0 Starts T&E Client %: 62.5 ------=_Part_9623_109697954.1670887093622--