--00000000000007f6170617f75259 Content-Type: multipart/alternative; boundary="00000000000007f6160617f75258" --00000000000007f6160617f75258 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Elysia, I am writing to express my gratitude for the ongoing partnership between Luther Village on the Park and The Key. Over the years, we collaborated to provide exceptional care to support our mutual clients and I am eager to further strengthen our relationship. I have updated the number in our system as your preferred number. Moving forward, all communications will be confirmed using that number. I am also excited to inform you that we have welcomed our New General Manager, Timon, to our team. We are keen on setting up a meeting with you to introduce him to your esteemed organization. In light of this, I would like to propose a meeting with you to discuss potential opportunities for collaboration and networking. Would it be possible for us to schedule a convenient date and time next week? Please let me know your availability. I look forward to hearing from you. *Best regards* *Pauli Shah* *Client Success Manager* *Direct: 289-412-1441* *Office: 905-337-1200* TheKey.ca [image: TheKey] On Wed, May 8, 2024 at 3:34=E2=80=AFPM Elysia Botelho wrote: > Hi Pauli, > > Thank you for this information. Unfortunately, the phone number (PSW > phone) they likely called back I don=E2=80=99t believe typically has voic= emails > that they would check. > > Can you update your records to always return a call back to the RPN > 519-465-7108 regardless of the number that calls requesting the shift > coverage. This phone the staff is required to check the voicemails. > > > > Thank You > > > > > > [image: luthervillage] > > *Elysia Botelho,* RPN > > PSW Supervisor > > 141 Father David Bauer Drive, Waterloo, ON N2L 6N9 > T: 519-783-3236 ext. 2014 > > F: 519-783-3237 > > www.luthervillage.org | Facebook > | Unsubscribe > > > > > > > > > > > *From:* Poulami Shah > *Sent:* Monday, May 6, 2024 9:56 PM > *To:* Elysia Botelho > *Cc:* ontario-staffing@thekey.com > *Subject:* Re: Inquiry > > > > Hi Elysia, > > > > The process for after hours is our On Call Manager gets the call and work= s > and covers the shift and then calls you back and informs you. > > > > On Saturday, Our On Call Manager called and left a voice message. I am > not sure if you received that message. > > > > If you could please let us know what would be the best number to reach > you, we would be happy to add that number in our system. > > > > I am hoping to work more collaboratively with Luthar Village. > > > > Please feel free to reach out to me if you have any questions or concerns= . > > > > Best regards, > > Pauli > > Client Success Manager > > 289-412-1441. > > > > > > On Mon, May 6, 2024, 10:15=E2=80=AFa.m. Elysia Botelho > wrote: > > Hi there, > > I am looking for some information regarding the request of staff coverage > this past Saturday May 4th. We currently use 2 differ