--000000000000a5bac5060bf03db0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes, I will double check. But, she should be able to see the status of the expense report once login to Concur. On Thu, Dec 7, 2023 at 4:01=E2=80=AFPM Timothy Thomas wrote= : > Noted. Could you look at Allison Brennans report that is still in > processing queue since Nov 30th. > > On Thu, Dec 7, 2023 at 1:59=E2=80=AFPM Anotte Francois > wrote: > >> Hi there, >> >> The reimbursement process is a bit different for all. It all depends on >> your financial institution. >> >> It takes up to 72 hours to fund the account, depending on your bank it >> might take up to maybe 48 hours to post to your account. >> >> However, staring in January we will issue new Mastercard corporate cards >> to all employees to use for T&E. >> >> Also, we need to stop using personal credit card for expenses. >> >> On Wed, Dec 6, 2023 at 1:51=E2=80=AFPM Timothy Thomas wr= ote: >> >>> Hi Anotte, >>> >>> Could you provide an answer to Allison's question below? Or direct us t= o >>> who might be better off handling these queries? >>> >>> The team is finding it difficult to to float expenses for more than two >>> weeks. >>> >>> Even in my case I have a report that is flagged as paid yet the audit >>> trail has it marked Queued for processing on November 30th. What is the >>> expected delay from manager approval to deposit? >>> >>> Thank you >>> Tim >>> >>> On Wed, Dec 6, 2023 at 11:39=E2=80=AFAM Allison Brennan >> allison.brennan@thekey.com> wrote: >>> >>>> >>>> >>>> Allison Brennan >>>> >>>> *Client Success Manager* >>>> >>>> >>>> *Office: 519-954-2111* >>>> >>>> *Direct Line: 437-216-2865* >>>> >>>> *Fax: 519-489-1370* >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>> >>>> >>>> ---------- Forwarded message --------- >>>> From: Allison Brennan >>>> Date: Mon, Dec 4, 2023 at 1:19=E2=80=AFPM >>>> Subject: Concur reimbursement >>>> To: Anotte Francois >>>> >>>> >>>> Hi Anotte >>>> >>>> I submitted one expense that was approved and stamped paid last week >>>> and I have not gotten the money into my account yet >>>> >>>> Can you please tell me how long it takes for it to hit my account as I >>>> was told it takes 24-48 hours >>>> >>>> Thank you >>>> >>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.ca >>> [image: TheKey] >>> >> --000000000000a5bac5060bf03db0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes, I will double check. But, she should be able to see = the status of the expense report once login to Concur.=C2=A0 = On Thu, De= c 7, 2023 at 4:01=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: Noted. Could you look at Allison Brennans report that is still in proce= ssing queue since Nov 30th.=C2=A0 = On Thu, Dec 7, 2023 at 1:59=E2=80=AFP= M Anotte Francois < anotte.francois@thekey.com > wrote: Hi there, The rei