Re: [EXTERNAL] Re: CAFT Report

From
Sumira Suthesan <sumira.suthesan@thekey.com>
To
Ali Malik <ali.malik@thekey.com>
CC
Vashon Palloo <vashon.palloo@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Wed, 20 Sep 2023 09:29:16 -0700
Folder
INBOX
--0000000000007a6f4f0605cce216 Content-Type: multipart/alternative; boundary="0000000000007a6f4d0605cce214" --0000000000007a6f4d0605cce214 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Ali, We won't need the CAFT report from Lisa if we didn't process James Brewster's EFT information. They wanted to pay by credit card and we do not have EFT information on file for this client. Were you able to process the credit card on a different platform? Thanks, *Sumira Suthesan* Accounts Receivable Specialist T: 438-230-3887 ext.1070006 www.TheKey.com [image: TheKey] On Wed, Sep 20, 2023 at 9:25=E2=80=AFAM Lisa Swaikoski wrote: > Hi Sumira, > > > > What is the Originator number, and the User ID you are trying to use. > > > > Thanks! > > > > > > *Lisa Swaikoski* > > CAFT Associate > > Steinbach Branch > 333 Main Street, Steinbach, MB > > Branch: 204.326.3495 ext 2344 > Direct Line: 204.346.1763 > > > > > > > > *From:* Sumira Suthesan > *Sent:* Wednesday, September 20, 2023 10:23 AM > *To:* Lisa Swaikoski > *Cc:* Vashon Palloo ; Timothy Thomas tt@thekey.com> > *Subject:* [EXTERNAL] Re: CAFT Report > > > > Hi Lisa, > > > > Please disregard the CAFT report request. > > > > It shows that the CAFT portal is locked due to too many log in attempts b= y > our users. > > Are you able to reset it? > > > > Thanks, > > *Sumira Suthesan* > Accounts Receivable Specialist > > T: 438-230-3887 ext.1070006 > www.TheKey.com > > [image: TheKey] > > > > > > On Wed, Sep 20, 2023 at 8:11=E2=80=AFAM Sumira Suthesan sumira.suthesan@thekey.com> wrote: > > Hi Lisa, > > > > Can you please provide the CAFT report from July 15- August 15? > > > > Thanks, > > *Sumira Suthesan* > Accounts Receivable Specialist > > T: 438-230-3887 ext.1070006 > www.TheKey.com > > [image: TheKey] > > > > > > On Wed, Sep 20, 2023 at 8:09=E2=80=AFAM Sumira Suthesan sumira.suthesan@thekey.com> wrote: > > Hi Lisa, > > > > I'm unable to log into CAFT. > > > > Can you please provide me the CAFT report for July 2023? > > > > The client is James Bewster. > > > > Thanks, > > *Sumira Suthesan* > Accounts Receivable Specialist > > T: 438-230-3887 ext.1070006 > www.TheKey.com > > [image: TheKey] > > This communication, including any attachments, is intended for the use of > the addressee and may contain information that is privileged and > confidential. If you are not the intended recipient, you are hereby > notified that any use, dissemination, distribution, copying or disclosure > of this communication, in whole or in part, by anyone other than the > intended recipient(s) is strictly prohibited and may result in liability > for breach of confidential information. If you have received this > communication in error, please notify us immediately, delete this > communication from all data storage devices and destroy all hard copies. > While we make every effort to ensure all information provided to you is > accurate and complete, errors or omissions sometimes occur. SCU reserves >