Re: Pay Issue

From
Carolina Orosa <corosa@thekey.com>
To
Irin Eva <irin.eva@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Germaine Daniels <germaine.daniels@thekey.com>, Claudia Vasquez <claudia.vasquez@thekey.com>
Date
2023-07-14 12:51:43
Folder
INBOX
--000000000000f11d2a060077c7f0 Content-Type: multipart/alternative; boundary="000000000000f11d28060077c7ef" --000000000000f11d28060077c7ef Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Money has been transferred. Warm regards, Carolina On Fri, Jul 14, 2023 at 12:25=E2=80=AFPM Irin Eva wro= te: > Hi Timothy, > > Yes, that is correct. > > Thanks, > Irin > > On Fri, Jul 14, 2023 at 3:02=E2=80=AFPM Timothy Thomas wr= ote: > >> Thanks Irin, >> >> So to confirm no advance is being made, we're correcting payroll from >> this week. >> >> On Fri, Jul 14, 2023 at 2:55=E2=80=AFPM Irin Eva w= rote: >> >>> Hi Carolina, >>> >>> Her amts are - $1915.77 >>> >>> Also, I have attached a screenshot of the pay statements -. >>> >>> [image: image.png] >>> >>> >>> @Claudia Vasquez Pls note that your >>> banking info is not incorrect. >>> >>> The problem is the account number's first 3 digits missing from the >>> online record you provided. I confirmed with @Carolina Orosa >>> that the account number she paid you last 2 years. >>> >>> Pls send us a copy of the void check to update your records. We don't >>> accept online banking info. >>> >>> Also, Pls see the screenshot that Carolina gave us and that you send us= : >>> >>> You provided: >>> >>> [image: image.png] >>> >>> Carolina Provided: >>> >>> [image: image.png] >>> >>> Thanks, >>> Irin >>> >>> On Fri, Jul 14, 2023 at 2:40=E2=80=AFPM Carolina Orosa >>> wrote: >>> >>>> Hi, >>>> >>>> Please just let me know amount to be transferred. >>>> >>>> Sent from my iPhone >>>> >>>> On Jul 14, 2023, at 11:36 AM, Germaine Daniels >>> germaine.daniels@thekey.com> wrote: >>>> >>>> =EF=BB=BF >>>> Hi Tim, >>>> >>>> Yes, based on your request we will have Carolina issue an E transfer. >>>> Carolina can issue the payment for Claudia. What information do you ne= ed? >>>> Germaine Daniels >>>> >>>> *Payroll Director *germaine.daniels@thekey.com >>>> Phone: 562-784-1800 >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> On Fri, Jul 14, 2023 at 11:12=E2=80=AFAM Timothy Thomas wrote: >>>> >>>>> Germaine, can we issue an advance for this current pay period (july >>>>> 10-14) so Claudia has some funds for the next few days as we work thi= s out? >>>>> >>>>> >>>>> >>>>> On Fri, Jul 14, 2023 at 2:09 PM Claudia Vasquez >>>> claudia.vasquez@thekey.com> wrote: >>>>> >>>>>> Hi Germaine, >>>>>> >>>>>> With all due respect the information Irin sent me this morning was >>>>>> the wrong account number which she later had updated by the time she= spoke >>>>>> with Carolina as I had sent her a screenshot of my bank information.= I >>>>>> spoke with my bank and they have no trace of any deposit nor pending= from >>>>>> TheKey. >>>>>> >>>>>> Kind regards, >>>>>> >>>>>> Claudia >>>>>> >>>>>> On Fri, Jul 14, 2023 at 11:00=E2=80=AFAM Germaine Daniels >>>>> germaine.daniels@thekey.com> wrote: >>>>>> >>>>>>> Hi Claudia, >>>>>>> >>>>>>> Yes, you are correct that I denied an e transfer as we have not >>>>>>> received

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