--000000000000e31d40061f966692 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi! will take care of it and confirm once complete :) On Tue, Aug 13, 2024 at 3:03=E2=80=AFPM Timothy Thomas wrot= e: > Hi Aileen, > > Can we remove this client from the surveys. We spoke with them today and > they no longer want to receive them. > > Thanks! > > > *Tim Thomas* > Head of Midwest & Canada Divisions | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > > > ---------- Forwarded message --------- > From: Sharon Speirs > Date: Tue, Aug 13, 2024 at 10:12=E2=80=AFAM > Subject: Fwd: Daily Report: Survey Scores 8 or Below > To: Timothy Thomas > > > How do I remove him from the survey ? > > > Sharon, Speirs > > General Manager > > Vancouver, BC > > Office: 778.279.3634 > > sspeirs@thekey.com > > TheKey.ca > > [image: TheKey] > > > > > > > > ---------- Forwarded message --------- > From: Medallia Feedback > Date: Tue, Aug 13, 2024 at 5:01=E2=80=AFAM > Subject: Daily Report: Survey Scores 8 or Below > To: > > > This report now includes caregiver names. Please use this report to > identify situations that require intervention and referral accounts at ri= sk. > > > > > > Email aruffin@thekey.com with any feedback, issues, or questions. > View My Dashboard > > > Business Unit Field Name Survey Program Referral Account Name Referral > Account Owner Link to Response Main Score > > Vancouver > Anthony Greville > Client Relationship > Go to Response > > 0 > Reason for Client NPS Score > I am very happy with Carmen the individual you send over from Home Care > Assistance, she is absolutely wonderful. What I cannot stand, and it is > driving me crazy is some silly corporate office from Toronto sending me > survey forms once a month. I have responded well previously, and nothing > has changed in the past few weeks. No more surveys please, otherwise ever= y > time will be send as a zero just to mess your algorithm up! Repeat Carmen > is absolutely wonderful, Toronto is absolutely terrible, and constant > surveys are even worse than terrible. > > --000000000000e31d40061f966692 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi! will take care of it= =C2=A0 and confirm once complete :) On Tue, Aug 13, 2024 at 3:03=E2=80= =AFPM Timothy Thomas < tt@thekey.com = > wrote: Hi Aileen, Can we remove this client from the surveys. We spoke with them today and t= hey no longer want to receive them.=C2=A0 = Thanks! Tim Thomas = Head of Midwest & Canada Divisions |=C2=A0 TheKey Mobile: 514.591.= 9387 <