This is a multipart message in MIME format. ------=_NextPart_000_04D6_01D95824.571E97F0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_04D7_01D95824.571E97F0" ------=_NextPart_001_04D7_01D95824.571E97F0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, =20 We do not have increase pay rates in scope with the performance reviews. =20 On a separate note, we are still looking to achieve a 50% GM so please = connect with Angie on her recommendations for pay. She will have = better visibility on what your margin is today and if your increased = rate allows for anything to pass along to a CG. =20 Thanks, =20 Kerry Sirkka Head of Caregiver Experience =09 Please note my email has changed: = kerry.sirkka@thekey.com =09 =09 TheKey.com =20 =20 =20 From: Timothy Thomas =20 Sent: Thursday, March 16, 2023 9:06 AM To: Brenda Sanders ; Kerry Sirkka = Cc: Jennifer Allen ; Angie Markwell = Subject: Caregiver Performance Reviews Canada =20 Good afternoon Brenda and Kerry, =20 I had a call with Jen this morning and I asked when the performance = review program for caregivers will go live in Canada. Jen directed me to = you. =20 As you may know, we've pushed through a substantial price increase to = clients today and we anticipate some responses will include, "when can = my caregiver expect a raise?". =20 It would be ideal to have a plan in place to assist us with this push = back. Thanks! =20 Best regards, Tim =20 --=20 Tim Thomas Head of Canada Division Please note my email has changed: tt@TheKey.com (514) 591-9387 =09 TheKey.com =20 =20 ------=_NextPart_001_04D7_01D95824.571E97F0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Hi Tim, We do not = have increase pay rates in scope with the performance = reviews. On a separate note, we are still looking to achieve a = 50% GM so please connect with Angie on her recommendations for pay. = =C2=A0=C2=A0She will have better visibility on what your margin is today = and if your increased rate allows for anything to pass along to a = CG. Thanks, <span = style=3D'font-size:12.0pt;font-family:"Arial",sa