--000000000000986b4105fbbc7f29 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Aileen, I know this client well. I=E2=80=99ll take care of it. Tim is on leave so n= eed to cc him for awhile. Have a great day ahead, Cheryl On Mon, May 15, 2023 at 11:41 AM Aileen Ruffin wrote: > Including Timothy on email trail (incorrectly cc'd another Timothy). > > Please let me know if I can assist in any way. > > Thank you, > Aileen > > On Mon, May 15, 2023 at 9:40=E2=80=AFAM Aileen Ruffin wrote: > >> Good morning Cheryl, >> >> I hope you are well, I am passing along this detractor to reach out to >> POC. >> >> Thank you, >> Aileen >> >> ---------- Forwarded message --------- >> From: Medallia >> Date: Mon, May 15, 2023 at 9:13=E2=80=AFAM >> Subject: Detractor Alert: Patricia Renzetti | 1000000000038292 >> To: Oakville (GTA) , Oakville (GTA) > aruffin@thekey.com>, Oakville (GTA) >> >> >> Client Name: Patricia Renzetti >> >> CC ID: 1000000000038292 >> >> Primary Contact: Donna Renzetti >> >> PC Contact Info: donn.renzetti@gmail.com / +4372381385 >> >> Survey Delivery: Email >> >> Division: Canada >> >> Business Unit: Toronto >> >> Tenure: 26 Weeks - Less Than 52 Weeks >> >> Actual Customer Segment: Elephant >> >> Stated Customer Segment: Elephant >> >> Survey: End of Service Survey 1 >> >> Main Score: 5 >> >> Comments: I felt as the primary caregiver that I didn't have enough >> support in the community, >> >> Please click here to see the full survey response and learn more about >> the client: https://hca.medallia.com/hca/respInvForm.do?surveyid=3D24663= 5 >> > --000000000000986b4105fbbc7f29 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Aileen, I know this client well. I=E2=80=99ll take care of it. Tim is on = leave so need to cc him for awhile.=C2=A0 = Have a great day ahead, = Cheryl On Mon, May 15, 2023 at 11:41 AM Aileen Ruffi= n < aruffin@thekey.com > wrot= e: Including Timothy on email trail (incorrectly cc'd= another Timothy). Please let me know if I can assist in any wa= y. Thank you, Aileen On Mon, May 15, 2023 at 9:40=E2=80=AFAM Aileen Ruffin < aruffin@thekey.com > wrote= : Good morning Cheryl, I h= ope you are well, I am passing along this detractor to reach out to POC.=C2= =A0 Thank you, Aileen -= --------- Forwarded message --------- From: Medallia <<a href=3D"mai= lto:noreply@app.medallia.