--0000000000000391ef0605cdab6b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Under the column type, it states if it is an invoice or payment. Payment is what we charged the client. Thanks, *Sumira Suthesan* Accounts Receivable Specialist T: 438-230-3887 ext.1070006 www.TheKey.com [image: TheKey] On Wed, Sep 20, 2023 at 10:20=E2=80=AFAM Timothy Thomas wro= te: > Kelly called me this morning. She is under the impression that she is > being double charged for certain invoices as the amounts are similar and > the charges and closer than 1 week apart. She=E2=80=99s looking to reconc= ile > everything. The statement is a bit confusing. What are payments and what > are charges? > > On Wed, Sep 20, 2023 at 12:00=E2=80=AFPM John Janiga > wrote: > >> Hello Team, >> >> I spoke with Dr. Patrick Casey yesterday and he said he had transferred >> funds but wanted to make sure the amount was available prior to authoriz= ing >> us to pull again. >> >> I am awaiting a call from him directly. >> >> I will alert Vashon once I have approval. >> >> >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> On Wed, Sep 20, 2023 at 11:58=E2=80=AFAM Sumira Suthesan > sumira.suthesan@thekey.com> wrote: >> >>> Hi Tim, >>> >>> We didn't process Penny Casey's invoices for September 11 and 18 >>> yesterday because the payment for September 11 kept getting declined du= e to >>> NSF. >>> >>> Thanks, >>> *Sumira Suthesan* >>> Accounts Receivable Specialist >>> T: 438-230-3887 ext.1070006 >>> www.TheKey.com >>> [image: TheKey] >>> >>> >>> On Wed, Sep 20, 2023 at 8:52=E2=80=AFAM Sumira Suthesan >> sumira.suthesan@thekey.com> wrote: >>> >>>> Hi Vashon, >>>> >>>> Did you process payment for Penny Casey yesterday? >>>> It still shows as outstanding for September 11/18 >>>> >>>> Thanks, >>>> *Sumira Suthesan* >>>> Accounts Receivable Specialist >>>> T: 438-230-3887 ext.1070006 >>>> www.TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> On Wed, Sep 20, 2023 at 8:49=E2=80=AFAM >>>> wrote: >>>> >>>>> Please review the attached report. Feel free to contact us if you hav= e >>>>> any questions. >>>>> >>>>> September 11 payment was declined due to NSF. >>>>> >>>>> September 11 invoice was processed again yesterday. >>>>> >>>>> Thank you. >>>>> >>>>> Home Care Assistance >>>>> 514 907 5065 >>>>> >>>> --0000000000000391ef0605cdab6b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Under the column type, it state= s if it is an invoice or payment. Payment is what we charged the = client. Thanks, Sumira Suthesan Accounts Receivable Specialist T: 438-230-3887 ext.1070006 www.TheKey.com On Wed, Sep 20, 2023 at 10:20=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote:= Kelly called me this morning. She is under the impression that she is be= ing double charged for certain invoices as the amounts are similar and the =