--00000000000044907e05f92d9f29 Content-Type: multipart/alternative; boundary="00000000000044907b05f92d9f27" --00000000000044907b05f92d9f27 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Tim, Here is the translation. Thank you, have a great week. Karine Le lun. 10 avr. 2023 =C3=A0 18:36, Karine Labelle a =C3=A9crit : > Hello Tim, > > Thank you, I'll have time tomorrow. > > Karine > > Le lun. 10 avr. 2023 =C3=A0 18:05, Timothy Thomas a =C3= =A9crit : > >> Hi Karine, >> >> Could you please translate the content in the email below? >> >> Thanks >> Tim >> >> ---------- Forwarded message --------- >> From: Timothy Thomas >> Date: Mon, Apr 10, 2023 at 6:04 PM >> Subject: Re: Canada CCA >> To: Katie Buell >> CC: Angie Markwell , Erica Smith > erica@thekey.com>, Nina Kani , Steve Koyanagi > skoyanagi@thekey.com> >> >> >> Hi Katie, >> >> Yes i=E2=80=99ll send this to our translator right away. >> >> It could take a few days to get a response. >> >> Thanks >> Tim >> >> On Fri, Apr 7, 2023 at 5:01 PM Katie Buell wrote: >> >>> Hi Tim, >>> >>> We need some help with translating the new language for the CCA for >>> Montreal. Steve mentioned that you have someone who can help. Can you h= elp >>> us out with that? >>> >>> Here is the language: >>> >>> Standard Rate Sheet (Applies in All Other Markets; No Volume Discount) >>> >>> >>> >>> >>> >>> Standard Rate >>> >>> Complex Care Rate >>> >>> Hourly Care >>> >>> $_____/hour >>> >>> + $_____/hour premium over Standard Rate >>> >>> Live-In Care >>> >>> $_____/day >>> >>> + $_____/day premium over Standard Rate >>> >>> >>> STANDARD RATE >>> The Standard Rate applies unless Client=E2=80=99s needs require the Com= plex Rate. >>> >>> COMPLEX CARE RATE >>> A Complex Care Rate applies to Clients with special needs or requests, >>> including but not limited to (1) Clients requiring full-body transfers, >>> end-of-life care, delegated care, couples care, client behavioral issue= s, >>> including those related to dementia and other diseases impacting >>> mood/behavior; advanced medication requests, and other complex situatio= ns; >>> (2) Clients requiring shifts below six (6) hours and/or only shifts on >>> weekends/nights; (3) locations requiring extensive driving/travel; and = (4) >>> other circumstances as determined by Company. >>> >>> >>> HOLIDAY AND OVERTIME RATES >>> >>> Company will charge one and one-half times (1.5x) the Billing Rate for >>> Services provided on holidays. Client can decline holiday service by >>> notifying Company at least seventy-two (72) hours in advance. >>> Observed holidays are: >. >>> >>> >>> Company charges 1.5x the Billing Rate for overtime hours Client receive= s >>> Services in accordance with Company=E2=80=99s overtime policy. >>> >>> >>> >>> Katie Buell, CSPO >>> Digital Product Manager >>> 415-385-1721 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> >>> On Fri, Apr 7, 2023 at 10:02=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Yes all good. Tha