--000000000000cd488a05e671f195 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Amy, Joey and I have downloaded the app and tried to login as a caregiver with our cell numbers and it does not work. We added our numbers under a "sample" caregiver in ClearCare and the error we get says "Something went wrong when attempting to log you in, but we're here to help you". Carolyn Daoust *Coordinatrice des ressources humaines * *Human Resource Coordinator* Tel: 514.907.5065 | Fax: 514.221.4265 carolyn.daoust@homecareassistance.com | Homecareassistancemontreal.ca On Wed, Aug 17, 2022 at 11:41 AM Amy Freeman wrote: > So far only 2 people have downloaded and I am not seeing any completed > shifts. > Unfortunately I cannot see who specifically downloaded so chances are one > of them is you. > I messaged the 50 from ClearCare and the username I used was Caregiver > Communications so Caregivers may have ignored the message. > > > On Wed, Aug 17, 2022 at 8:36 AM Timothy Thomas wrote: > >> Interesting, ok can you please advise the team how to track utilization? >> >> On Wed, Aug 17, 2022 at 11:20 AM Amy Freeman wrote= : >> >>> Hi Tim, >>> >>> Yes, we did message 50 caregivers yesterday on MOnday with instructions >>> to download the new app. >>> >>> On Wed, Aug 17, 2022 at 7:25 AM Timothy Thomas wrote: >>> >>>> Hi Amy, >>>> >>>> Have we begun to roll out the test in Montreal? We haven't heard from >>>> any caregivers yet. >>>> >>>> I've CC'd Carolyn and Joey, our leaders in Montreal. >>>> >>>> Thanks >>>> Tim >>>> >>>> -- >>>> Tim Thomas >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> TheKey.com >>>> [image: TheKey] >>>> >>> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.com >> [image: TheKey] >> > --000000000000cd488a05e671f195 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Amy, Joey and I have downloaded the= =C2=A0app and tried to login as a caregiver with our cell numbers and it do= es not work. We added our numbers under a "sample" caregiver in C= learCare and the error we get says "Something went=C2=A0wrong when att= empting to log=C2=A0you in, but we're here to help you". Carolyn Daoust <img src=3D"https://lh6.googleusercontent.com/xh19Ajx0pfDfc-eeiA2ePGdQ8c= n9JQwK5-xz0PtGwVbtnRZPjNbJaNlzXWQ8obZN5Rl69JRdpcvlYcbrkp4QUa3d7Av583edYqOWz= 34JMoJV