----==_mimepart_66c62f6b9eb99_2303fda0847468c13860779 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable You're welcome.=C2=A0 = = On Wed, 21 Aug at 2:17 PM , Timothy Thomas wrote: Ok thanks = = = On Wed, Aug 21, 2024 at 2:17=E2=80=AFPM Roxana Cruz wrote: = = = = = Since it's a required field I added a "1" to the email - that should fix= the issue. Let me know when you login.=C2=A0 = = = Thanks,=C2=A0 = = Roxana Cruz = = = = = = On Wed, 21 Aug at 2:09 PM , Timothy Thomas wrote: I'm unable=C2=A0to log in and change that. C= ould you remove the email please. = = = On Wed, Aug 21, 2024 at 12:02=E2=80=AFPM Roxana Cruz wrote: = = = = = Hi Tim,=C2=A0 = = Are you using the app? If so, it must be because you have a caregiver pr= ofile with thekey email - I would suggest using a different email.=C2=A0 = = = = = = Thanks,=C2=A0 ----==_mimepart_66c62f6b9eb99_2303fda0847468c13860779 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable You're welcome.=C2=A0 On Wed, 21 Aug at 2:17 PM , Timothy Thomas &= lt;tt@thekey.com> wrote: Ok thanks On Wed, Aug 21, 2024 at 2:17=E2=80=AFPM Roxana Cruz < clearca= resupport@homecareassistance.com > wrote: Since it's a required field I added a "1" to the email -= that should fix the issue. Let me know when you login.=C2=A0 Thanks,=C2=A0 Roxana Cruz On Wed, 21 Aug at 2:09 PM , Timothy Thomas < tt@thekey.com >= ; wrote: I'm unable=C2=A0to log in an= d change that. Could you remove the email please. On Wed, Aug 21, 2024 at 12:02=E2=80=AFPM Roxana Cruz < clearcaresupport@homecareassistance.com > wrote: Hi Tim,=C2=A0 Are you using the app? If so, it must be because you hav= e a caregiver profile with thekey email - I would suggest using a differe= nt email.=C2=A0 Thanks,=C2=A0 <div