Fred and Joyce Howlett- Waterloo Client Ontario

From
Allison Brennan <allison.brennan@thekey.com>
To
TheKey Billing <billing@thekey.com>, Timothy Thomas <tt@thekey.com>, Sumira Suthesan <sumira.suthesan@thekey.com>, Ali Malik <ali.malik@thekey.com>, Cheryl Cartwright <ccartwright@thekey.com>
Date
Thu, 7 Sep 2023 15:29:00 -0400
Folder
INBOX
--0000000000006e1f300604c9e16a Content-Type: text/plain; charset="UTF-8" Hi Team Starting this coming monday, for 2 weeks we are going to hold billing the above listed clients for all services until their government funding is approved. Please note also that starting this week, saturday sept 9th, there will be an additional account set up in their name. One account for the government allotted 91 hours and the other account for private pay. They will be separated with the tag SDC- Fred and Joyce Howlett ( That is the government 91 hour a month file) and the other will just say Fred and Joyce Howlett. The client themselves will be paying for all services but have been given an allotment of money for the 91 hours and need the payments to be separated so they can provide proof the funding is being used for what it was allocated for. We will resume billing them on the 25th of September and they will pay for all service over that 2 week period at that time; I have spoken with Tim about this who is copied on this email and he has approved this and aware of the situation Please reach out if you have any questions Thank you Allison Brennan *Client Success Manager* *Office: 519-954-2111* *Direct Line: 437-216-2865* *Fax: 519-489-1370* TheKey.ca [image: TheKey] --0000000000006e1f300604c9e16a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team Starting this coming monday, fo= r 2 weeks we are going to hold billing the above listed clients for all ser= vices until their government funding is approved. = Please=C2=A0note also that starting this week, saturday sept 9th, there wil= l be an additional account set up in their name. One account for the govern= ment allotted 91 hours and the other account for private pay. They will be = separated=C2=A0with the tag SDC- Fred and Joyce Howlett ( That is the gover= nment 91 hour a month file) and the other will just say Fred and Joyce Howl= ett. The client themselves will be paying for all = services but have been given an allotment=C2=A0of money for the 91 hours an= d need the payments to be separated=C2=A0so they can provide proof the fund= ing is being used for what it was allocated for. W= e will resume billing them on the 25th of September and they will pay for a= ll service over that 2 week period at that time; I= have spoken with Tim about this who is copied=C2=A0on this email and he ha= s approved this and aware of the situation Please = reach out if=C2=A0you have any questions Thank you= = Allison Brennan C= lient Success Manager Office: 519-954-2111 Direct Line: 437-2= 16-2865 Fax: 519-489-1370 = TheKey.ca =C2=A0=C2=A0 <span = style=3D"fon

Thread (50)