--000000000000cb18a906030e0f91 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim, @Sumira Suthesan Please email Anca (her email is in this thread) and ask her if adding credits to the invoices for the amounts of the bookings she mentioned would suffice? It will be difficult to edit an invoice for previous months. Worse case scenario we make manual invoices. Once you get a response from her, let us discuss how to proceed. thank you, On Wed, Aug 16, 2023 at 1:49=E2=80=AFPM Timothy Thomas wrot= e: > including @Elizabeth Clark . This is a part of our > collections effort in Montreal. > > On Wed, Aug 16, 2023 at 1:48=E2=80=AFPM Administration Home Care Assistan= ce adminmtl@homecareassistance.com> wrote: > >> >> Hi Sumira. Can you adjust all these disputed invoices according to her >> email and forward the revisions to her. As per Timothy, we will write o= ff >> any losses on our side. They will then make payments for the balance. >> >> Thanks. >> >> >> Tim Thomas >> 514 726 7647 >> >> >> Begin forwarded message: >> >> *From:* Timothy Thomas >> *Date:* August 16, 2023 at 1:16:05 PM EDT >> *To:* Administration Home Care Assistance > adminmtl@homecareassistance.com> >> *Subject:* *Re: Payment* >> >> =EF=BB=BF >> Yes. Lets write off these disputes ans get paid. >> >> On Wed, Aug 16, 2023 at 1:03 PM Administration Home Care Assistance > adminmtl@homecareassistance.com> wrote: >> >>> Do we just tell Sumira to reissue the invoice based on their notes or d= o >>> we want someone to review before hand? >>> >>> Tim Thomas >>> 514 726 7647 >>> >>> >>> Begin forwarded message: >>> >>> *From:* "Anca Besof (CCOMTL)" >>> *Date:* August 16, 2023 at 12:37:18 PM EDT >>> *To:* Home Care Assistance / Soins a Domicile >> adminmtl@homecareassistance.com> >>> *Cc:* tt@thekey.com, Lisa Sbardi , Maria Lazaris >>> >>> *Subject:* *Fw: Payment* >>> >>> =EF=BB=BF >>> >>> Hello, >>> >>> Please see below the credit requests for the invoice numbers attached: >>> *Floralies LaSalle* >>> *45817* - We cannot validate this invoice, according to our files and >>> sign in sheets on site, the following resource was absent: >>> 11/16/22 07:am-03:00pm Orogie, Loupu - *Absent * >>> sent to agency November 23rd 2022 >>> *46265* - We cannot validate this invoice, according to our files and >>> sign in sheets on site, the following resource was absent: >>> 12/12/22 07:30am-03:30pm Orogie, Loupu >>> 12/13/22 07:30am-03:30pm Orogie, Loupu >>> 12/18/22 07:30am-03:30pm Orogie, Loupu >>> sent to agency December 22nd 2022 >>> *46481* - We cannot validate this invoice, according to our files and >>> sign in sheets on site, the following resource was absent: >>> 12/26/22 07:30am-03:30pm Orogie, Loupu >>> 12/27/22 07:30am-03:30pm Orogie, Loupu >>> 12/28/22 07:30am-03:30pm Orogie, Loupu >>> 12/29/22 07:30am-03:30pm Orogie, Loupu >>> >>> Please send credit so we can approve and pay the rest of the invoice. >>> >>> If the resource was present, please make sure