--0000000000006b588805f91725ca Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Is this spam??? I=E2=80=99ve never received anything like this in all my ye= ars dealing with elevon. More importantly at the bottom in his signature it says research specialist. I=E2=80=99ll leave it with you two. -Cheryl ---------- Forwarded message --------- From: Troy Elleston Date: Tue, Apr 11, 2023 at 12:10 PM Subject: RE: 8041177281 HCA TORONTO STOP FUNDING [ ref:_00D3kv0YU._5003k2Uv6WR:ref ] To: ccartwright@thekey.com Good morning! Your processor Elavon has reached out to us on the following matter. Your account triggered a security review that has resulted in a brief funding delay BATCH 5 for the total amount of $7,258.50. In order to complete my review I am in need of the following to notate the account for future processing: - Pictures showing the storefront with DBA signage - Pictures showing inside location of in home senior care - The merchant was approved for an average ticket size of $1,700.00. The transaction below exceeds that amount. What is the largest ticket size t= he merchant anticipates to process in a given month? - How many times in a month would tickets of the above size process on a monthly basis? *Can you please provide the remittance form or the information below as soon as possible???* Amount of Transaction: $5,390.89 Date of Transaction: 4/10/2023 Last four of Card #: 5856 Cardholder name: Cardholder address: Cardholder phone number: Products/services purchased: Delayed Delivery: Elavon needs the following to review/approve/release your batch. Please give me a call if you need to discuss asap. Thanks, T-roy. Troy Elleston | Research Specialist Direct: 216-260-0638 Support: 866-725-7658, Monday-Friday, 8:00 AM to 8:00 PM EST securityrisk@versapay.com --------------- Original Message --------------- *From:* Rydalch, Dylan T [dylan.rydalch@elavon.com] *Sent:* 4/11/2023, 11:00 AM *To:* securityrisk@versapay.com *Subject:* 8041177281 HCA TORONTO STOP FUNDING Good Morning, This account triggered a security review that has resulted in a brief funding delay BATCH 5 for the total amount of $7,258.50. In order to complete my review I am in need of the following to notate the account for future processing: - Pictures showing the storefront with DBA signage - Pictures showing inside location of in home senior care - The merchant was approved for an average ticket size of $1,700.00. The transaction below exceeds that amount. What is the largest ticket size t= he merchant anticipates to process in a given month? - How many times in a month would tickets of the above size process on a monthly basis? - Please provide the remittance form or the information below as soon as possible so I am able to complete my review and release funds to the merchant. Amount of Transaction: $5,390.89 Date of Transaction: 4/10/2023 Last four of Card #: 5856 Cardholder name: Cardholder address: Cardholder phone number: Products/services