--00000000000098ad600625e01bfb Content-Type: multipart/alternative; boundary="00000000000098ad5f0625e01bfa" --00000000000098ad5f0625e01bfa Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable FYI ---------- Forwarded message --------- From: Chad Everitt Date: Wed, Jun 26, 2024 at 4:09=E2=80=AFPM *Chad Everitt* President- East Division & Canada Mobile: 202.262.8318 [image: TheKey] ---------- Forwarded message --------- From: Chad Everitt Date: Wed, Jun 26, 2024 at 7:07=E2=80=AFPM Subject: Re: Cleveland - Sheilon Stark Annual Comp Change rejection To: Steve Sudberry Cc: Will Reid Steve, I agree with you that business development contributes towards driving revenue. Meanwhile, AEBITDA is managed by operations. To your point below, revenue is up however Cleveland continues to show YOY AEBITDA decline. Regardless of department, leaders own the outcomes. Cleveland is demonstrating adverse financial performance, which is placing the location at risk so every dollar counts. As discussed during our site visit on 6/12/24 and recapped with you during on phone conversation on 6/18/24, the Company is processing routine merit increases at 3%, exceptional performance at 4% with supporting data. Sheilon's last merit increase of 5% was processed on 6/19/23. Should you choose to submit a merit increase, the request needs to fall in line with the Company's standardized approach. We will not be processing merit increases under the guise of compensation adjustments. Chad *Chad Everitt* President- East Division & Canada Mobile: 202.262.8318 [image: TheKey] On Wed, Jun 26, 2024 at 3:50=E2=80=AFPM Steve Sudberry wrote: > Chad, > > Regarding Sheilon's 5% annual merit increase rejection. > Sheilon's measurement period is for the prior 12 months. During this > period Cleveland's revenue increased by 19% as compared to a decline of 2= 0% > in the Midwest region and 15% for The Key. > > Cleveland hasn't met their budgeted goal thus far in 2024 due entirely to > a non-performing sales team. We are implementing an immediate plan of > action to forego another HCL hire with a new GM/Sales hybrid position. > With a talented hire in this position, I would expect to surpass the annu= al > goal we established. The office team in Cleveland is strong and Sheilon > plays a critical role on our team. > Please let me know how to proceed. > > Thanks, > > > Steve Sudberry > General Manager > ssudberry@thekey.com > (513) 227-8521 > TheKey.com [image: TheKey] > > > > [image: image.png] > > --=20 *Emily Russell* SVP Human Resources | *TheKey* --00000000000098ad5f0625e01bfa Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable FYI ---------- Forwarded me= ssage --------- From: Ch= ad Everitt < chad.everitt@thekey.com > Date= : Wed, Jun 26, 2024 at 4:09=E2=80=AFPM Chad Everitt President- East Division & Canada Mobile: 202.262.8318 ---------- Forwarded message --------- From: Chad Everitt < chad.everitt@theke= y.com >