--0000000000005f5d5d05a0c13bee Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable ---------- Forwarded message --------- From: Yola Moride Date: Fri, Mar 13, 2020 at 3:06 PM Subject: COVID-19 and R=C3=A9sidence la Providence To: Stephanie Demers Cc: Amy Thompson Good afternoon, I just want to let you know that R=C3=A9sidence La Providence just called; = no visitors are allowed on the premises. Not sure how long the lockdown will be for. We therefore need to cancel Aidan on Monday. Perhaps you could call them to see what their plans are: 514.487.1996. As you are professionals, they might be able to give you more details. He is however allowed to go out. Do you think that it is safe for him to come to my house for dinner on Sunday? Thank you for your advice, Yola 514.996.1548 ------------------------------ *From:* Stephanie Demers *Sent:* Thursday, March 12, 2020 3:35 PM *To:* yola_Moride@hotmail.com *Subject:* COVID-19 Dear Client, With so many unknowns right now, one thing is clear: we=E2=80=99re continuo= usly assessing and evolving our Home Care Assistance protocols to ensure the health and well being of our clients, and our team. With that core principle in mind, and in the interest of minimizing outside contact with our clients =E2=80=93 many of whom are particularly vulnerable= =E2=80=93 we=E2=80=99re now taking an additional cautionary step and suspending regular visits to client homes by our Care Managers. What does that mean for you, and your family? - Care managers will be monitoring client care through a range of regular touchpoints, including phone and FaceTime calls directly with ou= r caregivers. - As situations require, care managers will remain prepared to meet with clients and families. - Rest assured, we=E2=80=99ve briefed our entire caregiving staff on our infection control protocol, and our best practices for protecting our clients=E2=80=99 health and wellbeing everyday, but especially now again= st COVID-19. A copy of that protocol is attached. We=E2=80=99re hopeful that these steps will only be necessary in the short = term. We=E2=80=99re monitoring the situation daily, and will keep you informed wi= th any updates. Thank you for your understanding. Please reach out to us directly at Home Care Assistance (514 907 5065 ) if you have any questions. --=20 Stephanie Demers Coordinatrice des Soins *|* Care Coordinator Tel: 514.907.5065 | Fax: 514.244.9672 sdemers@homecareassistance.com | Homecareassistancemontreal.ca --=20 Stephanie Demers Coordinatrice des Soins *|* Care Coordinator Tel: 514.907.5065 | Fax: 514.244.9672 sdemers@homecareassistance.com | Homecareassistancemontreal.ca --0000000000005f5d5d05a0c13bee Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable ---------- Forwarded message --------- From: Yola Moride < yola_moride@hotmail.com > Date: Fri, Mar 13, 2020 at 3:06 PM Subject: COVID-19 and= R=C3=A9sidence la Providence To: Stephanie Demers <