----==_mimepart_66aa623ddb997_2183fde1692208c4936866a Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Cheryl, I created this ticket and sending the ticket to our Senior= Team. Liz will be added to ALL Canadian IVR Option 1 New Client ring gro= ups. And also confirmed with Liz that she logged in successfully to 8= x8. Please let me know is there anything I can help you with or shall= I mark this ticket as resolved. Warm Regards, Subham Banerje= e Service Desk Engineer Contact IT Support 8am-9pm est @ (888)838-1955=C2= =A0|=C2=A0hca.freshdesk.com TheKey.com =C2=A0 = = On Wed, 31 Jul at 11:57 AM , Subham Banerjee wr= ote: = = Hi Cheryl,=C2=A0 = =E2=80=8B = = Her 8x8 account is created, Kindly ask her to log in with her key email = address. = Please let me know if any help need regarding login or installation.=C2=A0= = = = = = Warm Regards, = = Subham Banerjee = Service Desk Engineer = = Contact IT Support 8am-9pm est @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.= com = = TheKey.com = = = =C2=A0 = = = = = = On Wed, 31 Jul at 11:21 AM , Subham Banerjee wr= ote: = = Hi Cheryl, = = I am trying to reach you over the chat, Please let me know once you avai= lable. = = = = = = Warm Regards, = = Subham Banerjee = Service Desk Engineer = = Contact IT Support 8am-9pm est @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.= com = = TheKey.com = = = =C2=A0 = = = = = = On Wed, 31 Jul at 11:14 AM , Subham Banerjee wr= ote: = = Hi Cheryl, = = Checking on this now, Please allow few quick minutes. = = = = = Warm Regards, = = Subham Banerjee = Service Desk Engineer = = Contact IT Support 8am-9pm est @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.= com = = TheKey.com = = = =C2=A0 = = = = = = On Wed, 31 Jul at 11:13 AM , CherylCartwright wrote: Hi Subham, = She also needs an 8x8 account setup if that hasn't been done already. SH= e hasn't been sent a "welcome to the team" 8x8 email yet so she is unable= to login on her laptop.=C2=A0 = = Can you help with this or do I have to reach out to someone=C2=A0else? = = Cheryl=C2=A0 ----==_mimepart_66aa623ddb997_2183fde1692208c4936866a Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Cheryl, I created this ticket and sending the ticket to our Seni= or Team. Liz will be added to ALL Canadian IVR Option 1 New Client rin= g groups. And also confirmed with Liz that she logged in successfu= lly to 8x8. Please let me know is there anything I can help you with= or shall I mark this ticket as resolved. Warm Regards, Subham Banerjee Service Desk Engineer Contact IT Support 8am-9pm est @ (888)838-1955 =C2=A0| =C2=A0 hca.freshdesk.com <a href=3D"https://www.thekey.com/" rel=3D"noreferrer" style=3D"back= ground-color: rgb(255, 255, 255); color: rgb(77, 77, 79); font-family: Ar= ial, Helvetica, sans-serif; font-size: 16px; font-weight: 700" target=3D"= _blank" title=3D"Open TheKey web