--000000000000a22ed305ef1b608b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes, that works On Mon, Dec 5, 2022 at 4:26 PM Timothy Thomas wrote: > Seems we have a gap from 10 to 1015am Is that ok? > > On Mon, Dec 5, 2022 at 4:24 PM Dawn Kellerman > wrote: > >> Hi Tim >> >> Yes, of course. My calendar is up to date if you want to find a time for >> us to connect. Looks like I am free around 11:30am ET - if that works. >> >> On Mon, Dec 5, 2022 at 4:21 PM Timothy Thomas wrote: >> >>> Hi Dawn, >>> >>> Can we connect to discuss the email below? Perhaps Wednesday morning? >>> >>> Thank you >>> Tim >>> >>> ---------- Forwarded message --------- >>> From: Cheryl Cartwright >>> Date: Mon, Dec 5, 2022 at 1:31 PM >>> Subject: Poulami >>> To: Timothy Thomas >>> >>> >>> Called Friday very upset about an interaction with Matt and Angie at th= e >>> office. Upon their arrival they started speaking about shredding papers= and >>> getting ready to close the office. When Poulami asked if the office was >>> closing she suggested she start looking for a new job. Commenting that = with >>> her social work credentials she would get hired right away somewhere. T= hey >>> told her without a nursing degree she likely wouldn=E2=80=99t be able t= o keep her >>> job and told her they want her to be happy and suggested that she shoul= dn=E2=80=99t >>> or couldn=E2=80=99t be happy working with me. >>> >>> She felt very uneasy about this obviously and worried about her job >>> security. They went on to badmouth you and I remarking that you have no >>> experience and have no business being in your role. They called me your >>> puppet and your yes man. Suggested she wouldn=E2=80=99t grow in this co= mpany and >>> should move on. >>> >>> Matt also remarked about how operations has taken over pipeline and tha= t >>> sales should be doing all the talking. >>> >>> The big thing was that Poulami said the bad mouthing of you and I had >>> been going on for months. She hears all kinds of things about us she wi= shes >>> she didn=E2=80=99t and doesn=E2=80=99t feel is appropriate coming from = other leaders in the >>> business. It=E2=80=99s at a point where she is more than uncomfortable = and doesn=E2=80=99t >>> want to have interactions with them for fear of being in the middle. >>> >>> Let me know if I can answer any questions for you. >>> -- >>> *Cheryl Cartwright* >>> *Regional, Client Success, Canada * >>> Home Care Assistance >>> Office: 416-488-8777 >>> Toronto, ON (EST) >>> torontohomecareassistance.ca >>> --- >>> Read Our Testimonials >>> Join Our Newsletter >>> >>> We Are Hiring! >>> >>> Champions of Longevity >>> ccartwright@homecareassistance.com >>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.com >>> [image: TheKey] >>> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-938