Re: Credit cards - SJD Care Services Inc.

From
Steve Darley <sjdarley@gmail.com>
To
Timothy Thomas <tt@thekey.com>
CC
Cheryl Cartwright <ccartwright@thekey.com>, "Fayad, Mohamad" <mohamad.fayad@rbc.com>
Date
Fri, 5 Apr 2024 09:39:17 -0400
Folder
INBOX
--0000000000003cfbcd0615599795 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Has this been resolved? Thanks Steve On Tue, Feb 13, 2024 at 2:31=E2=80=AFPM Timothy Thomas wrot= e: > Same, I have a profile. > > On Tue, Feb 13, 2024 at 2:26=E2=80=AFPM Cheryl Cartwright > wrote: > >> I am already an RBC client and will have a profile. Let me know if you >> need additional information. >> >> Thanks, >> >> Cheryl >> >> On Tue, Feb 13, 2024 at 3:24=E2=80=AFPM Fayad, Mohamad >> wrote: >> >>> Hi Timothy, >>> >>> >>> >>> Do you and Cheryl have RBC profiles? >>> >>> >>> >>> If not, appreciate sending me below info for each (can be done >>> separately): >>> >>> DOB >>> >>> Employment Status & Occupation >>> >>> Residence Address >>> >>> Email Address >>> >>> Primary Phone number >>> >>> >>> >>> Thanks >>> >>> *Mohamad Fayad* >>> >>> Relationship Manager, Business Markets, RBC Royal Bank l Business >>> Financial Services >>> >>> 51 Hanna Ave I Toronto, ON I M6K 3N7 l Phone: 1 (437) 553-7198 >>> >>> >>> >>> *From:* Timothy Thomas >>> *Sent:* Wednesday, February 7, 2024 12:18 PM >>> *To:* Fayad, Mohamad >>> *Cc:* Cheryl Cartwright ; Steve Darley >> sjdarley@gmail.com> >>> *Subject:* Re: Credit cards - SJD Care Services Inc. >>> >>> >>> >>> [External]/[Externe] >>> >>> >>> Yes we will need these updated. >>> >>> >>> >>> Steve, Thomas Smith and Michael Schantz should be removed. Myself and >>> Cheryl added. What documentation do you need to complete this? >>> >>> >>> >>> Thanks >>> >>> >>> >>> On Wed, Feb 7, 2024 at 10:57=E2=80=AFAM Fayad, Mohamad >>> wrote: >>> >>> Hi Cheryl, >>> >>> >>> >>> Both cards were requested to be closed at the same time. Just reviewed >>> the request, unfortunately was not done properly. >>> >>> >>> >>> Thanks >>> >>> *Mohamad Fayad* >>> >>> Relationship Manager, Business Markets, RBC Royal Bank l Business >>> Financial Services >>> >>> 51 Hanna Ave I Toronto, ON I M6K 3N7 l Phone: 1 (437) 553-7198 >>> >>> >>> >>> *From:* Cheryl Cartwright >>> *Sent:* Wednesday, February 7, 2024 10:48 AM >>> *To:* Timothy Thomas >>> *Cc:* Fayad, Mohamad ; Steve Darley >> sjdarley@gmail.com> >>> *Subject:* Re: Credit cards - SJD Care Services Inc. >>> >>> >>> >>> [External]/[Externe] >>> >>> >>> My credit card was closed but Steve=E2=80=99s remained open. >>> >>> >>> >>> >>> >>> On Wed, Feb 7, 2024 at 11:43=E2=80=AFAM Timothy Thomas = wrote: >>> >>> Thank you Mohamad, >>> >>> >>> >>> Has Steve been removed as a contact on the account? >>> >>> >>> >>> On Wed, Jan 31, 2024 at 3:38=E2=80=AFPM Fayad, Mohamad >>> wrote: >>> >>> Hi Cheryl, >>> >>> >>> >>> Based on below thread emails, Steve did ask to have cards closed but >>> unfortunately the process was not done. Requests are already in for bot= h >>> active credit cards. >>> >>> >>> >>> As for the bank accounts, they are still active as there are funds in >>> both accounts. >>> >>> >>> >>> Thanks >>> >>> *Mohamad Fayad* >>> >>> Relationship Manager, Business Markets,

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